Assistant Service Delivery Manager

7 days ago


Larne, United Kingdom TransLink Full time
Job Title: Assistant Service Delivery Manager

TransLink is seeking a highly skilled and experienced Assistant Service Delivery Manager to join our team. As a key member of our operations team, you will be responsible for delivering safe, cost-effective, and high-quality customer service for bus public transport in your designated area.

Key Responsibilities:
  • Assess, monitor, and manage bus transport services, including staff recruitment, training, and development, fleet and facilities presentation, and materials cost control and utilization.
  • Assist the Service Delivery Manager in planning, organizing, and delivering business change to transport services in your area, with safety, customer service, and commerciality as key drivers.
  • Build and maintain relationships with key stakeholders, including staff, customers, and external partners.
Requirements:
  • Minimum of 5 GCSEs at Grade C or above, or equivalent, including English and Maths, or at least 2 years of relevant experience in a similar post.
  • Experience of working in a trade unionized environment.
  • Experience in a first-line supervisory or management role.
  • Experience of using Microsoft Office packages.
  • Full current driving license.
Desirable Criteria:

For full requirements, please refer to the job specification.



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