Resident Liaison Officer
2 months ago
We are seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. The successful candidate will be a vital link between the site team, residents, and clients, ensuring effective communication and positive relationships.
Key Responsibilities:- Facilitate communication between the site team, client, and residents to establish positive relationships.
- Keep residents informed about project progress, communicating updates and any alterations to the schedule.
- Resolve issues, book appointments, manage schedules, and address complaints by coordinating with all relevant parties.
- Foster positive relationships with residents, aiming for high client satisfaction.
- Ensure a seamless workflow with minimal disruption during the project.
- Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead.
- Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality.
- Exceptional communication, people skills, and the ability to work collaboratively.
- Previous experience as a Resident Liaison Officer (RLO) is desirable.
- Reliable, good timekeeping, and ability to work independently and as part of a team.
- Ambitious, innovative, and self-motivated.
- Ability to work as part of a team.
- Good computer skills and knowledge of Microsoft office.
- Must have a driving license and access to a vehicle.
We are an equal opportunities employer and welcome applications from candidates who share our professional, personable, and conscientious values. If you meet the criteria above and are interested in this opportunity, please contact us for more information.
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Resident Liaison Officer
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Walton-on-Thames, Surrey, United Kingdom Daniel Owen Ltd Full timeJob Title: Resident Liaison OfficerAbout the Role:We are seeking a highly skilled Resident Liaison Officer to join our team at Daniel Owen Ltd. As a key member of our project team, you will be responsible for delivering exceptional customer service and administrative support.Key Responsibilities:Liaise with a diverse customer base in a professional and...
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Walton-on-Thames, Surrey, United Kingdom Wates Group Full timeJob Opportunity:We are seeking a highly skilled Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division.About the Role:The successful candidate will be responsible for delivering support to our residents, working out of our Walton On Thames office on one of our social housing contracts.Key...
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Resident Liaison Officer
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Walton-on-Thames, Surrey, United Kingdom Wates Group Full timeJob OpportunityWe are seeking an experienced Resident Liaison Officer/ Administration Officer to join our Wates team within our Responsive Maintenance division. This role will be based out of our Walton On Thames office, where you will be working on one of our social housing contracts, delivering support to our residents.Key ResponsibilitiesEstablish and...
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