Customer Service Ambassador

1 day ago


Winchester, Hampshire, United Kingdom Avery Healthcare Full time
About the Role

We are seeking a highly skilled and compassionate individual to join our team as a Concierge at Avery Healthcare. As a key member of our front-line team, you will be responsible for creating a positive and lasting first impression of our organization.

Key Responsibilities:

  • Greet and direct visitors, ensuring a warm and welcoming atmosphere.
  • Monitor the Bistro area, maintaining high standards of cleanliness, refreshments, and ambiance.
  • Handle resident requests and queries efficiently and effectively, providing exceptional customer service.
  • Complete administrative duties as required, supporting the smooth operation of our facilities.

About You

To succeed in this role, you will possess excellent written and verbal communication skills, be able to handle multiple priorities, and demonstrate good organizational abilities. Previous experience in a customer service position is highly desirable.

About Avery Healthcare

As a leading provider of luxury elderly care homes in the UK, we are committed to delivering exceptional care and experiences to our residents. Our vision is to create meaningful lives together, and we are seeking like-minded individuals to join our team.

Requirements

  • A DBS Disclosure check will be required, with the cost met by Avery Healthcare.
  • Proof of eligibility to work in the UK will be necessary.


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