Service Designer Lead
3 days ago
We are seeking a highly skilled Service Designer Lead to join our team at REDSOFA GROUP. As a Service Designer Lead, you will be responsible for leading the design of services that meet the needs of our customers.
Key Responsibilities:- Conduct research to gain a deep understanding of customer needs, behaviors, and pain points.
- Collaborate with stakeholders to define service design objectives and goals.
- Create and iterate on service blueprints, customer journeys, and personas.
- Develop and prototype service concepts and touchpoints.
- Test and validate service prototypes with real users, gathering feedback for improvement.
- Work closely with product managers, UX/UI designers, and developers to ensure seamless implementation of service designs.
- Continuously monitor and assess service performance, making data-driven recommendations for enhancements.
- Stay updated on industry trends, best practices, and emerging technologies in service design.
- Bachelor's degree in Service Design, Interaction Design, or a related field (Master's preferred).
- Proven experience in service design, with a strong portfolio showcasing your work.
- Proficiency in design thinking methodologies and tools.
- Excellent problem-solving skills and the ability to think creatively.
- Strong communication and collaboration skills.
- Experience with user research and usability testing.
- Proficiency in design software such as Adobe Creative Suite, Sketch, or Figma.
- Familiarity with agile development processes is a plus.
- Passion for creating exceptional customer experiences.
Flexible hybrid working is available for this role. You must be UK based for this role, and relocation is not available.
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Service Design Lead
4 days ago
London, Greater London, United Kingdom Morad Law Group Full timeAbout the RoleWe are seeking a highly skilled Service Design Lead to join our team at NEC Digital Studio. As a Service Design Lead, you will be responsible for leading multidisciplinary teams and clients in the pursuit of inclusive, accessible, and planet-friendly services.Key ResponsibilitiesLead and direct projects to deliver end-to-end, evidence-based...
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Service Design Lead
4 days ago
London, Greater London, United Kingdom Morad Law Group Full timeAbout the RoleWe are seeking a highly skilled Service Design Lead to join our team at NEC Digital Studio. As a Service Design Lead, you will be responsible for leading multidisciplinary teams and clients in the pursuit of inclusive, accessible, and planet-friendly services.Key ResponsibilitiesLead and direct projects to deliver end-to-end, evidence-based...
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Service Design Lead
2 weeks ago
London, Greater London, United Kingdom Maximus UK Full time £78,000 - £100,000Job Description**About the Role**We are seeking a highly skilled Service Design Lead to join our team at Maximus UK. As a Service Design Lead, you will be responsible for leading the design and implementation of innovative service solutions that enhance customer experiences and drive business growth.Key Responsibilities:Lead the end-to-end service design...
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Service Design Lead
2 weeks ago
London, Greater London, United Kingdom Maximus UK Full time £78,000 - £100,000Job Description**About the Role**We are seeking a highly skilled Service Design Lead to join our team at Maximus UK. As a Service Design Lead, you will be responsible for leading the design and implementation of innovative service solutions that enhance customer experiences and drive business growth.Key Responsibilities:Lead the end-to-end service design...
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Service Design Lead
3 weeks ago
London, Greater London, United Kingdom Photon Full timeJob Title: Service Design LeadAbout the Role:Photon is seeking a highly skilled Service Design Lead to join our team. As a Service Design Lead, you will be responsible for leading the design of services that meet the needs of our customers.Key Responsibilities:Service Design: Develop and implement service design strategies that align with Photon's business...
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Service Design Lead
3 weeks ago
London, Greater London, United Kingdom Photon Full timeJob Title: Service Design LeadAbout the Role:Photon is seeking a highly skilled Service Design Lead to join our team. As a Service Design Lead, you will be responsible for leading the design of services that meet the needs of our customers.Key Responsibilities:Service Design: Develop and implement service design strategies that align with Photon's business...
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Service Design Lead
2 weeks ago
London, Greater London, United Kingdom REDSOFA GROUP Full timeService Design LeadWe're seeking a highly skilled Service Design Lead to join our team at REDSOFA GROUP. As a key member of our design team, you'll be responsible for leading the development of innovative service designs that meet the needs of our clients.About the RoleAs a Service Design Lead, you'll work closely with our clients to understand their...
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Service Design Lead
2 weeks ago
London, Greater London, United Kingdom REDSOFA GROUP Full timeService Design LeadWe're seeking a highly skilled Service Design Lead to join our team at REDSOFA GROUP. As a key member of our design team, you'll be responsible for leading the development of innovative service designs that meet the needs of our clients.About the RoleAs a Service Design Lead, you'll work closely with our clients to understand their...
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Service Design Lead
2 weeks ago
London, Greater London, United Kingdom REDSOFA GROUP Full timeJob Title: Service Design LeadAbout the Role:We are seeking an experienced Service Design Lead to join our team at REDSOFA GROUP. As a Service Design Lead, you will be responsible for leading the design of services that meet the needs of our customers.Key Responsibilities:Conduct Research: Conduct research to gain a deep understanding of customer needs,...
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Service Design Lead
2 weeks ago
London, Greater London, United Kingdom REDSOFA GROUP Full timeJob Title: Service Design LeadAbout the Role:We are seeking an experienced Service Design Lead to join our team at REDSOFA GROUP. As a Service Design Lead, you will be responsible for leading the design of services that meet the needs of our customers.Key Responsibilities:Conduct Research: Conduct research to gain a deep understanding of customer needs,...
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Lead Service Designer
4 days ago
London, Greater London, United Kingdom TPXimpact Full timeAbout the RoleWe are seeking a highly skilled and experienced Lead Service Designer to join our team at TPXimpact. As a key member of our service design community, you will play a critical role in shaping our service design strategy and delivering high-quality services to our clients.Key ResponsibilitiesDevelop and implement service design best practices and...
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Lead Service Designer
4 days ago
London, Greater London, United Kingdom TPXimpact Full timeAbout the RoleWe are seeking a highly skilled and experienced Lead Service Designer to join our team at TPXimpact. As a key member of our service design community, you will play a critical role in shaping our service design strategy and delivering high-quality services to our clients.Key ResponsibilitiesDevelop and implement service design best practices and...
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Lead Service Designer
4 weeks ago
London, Greater London, United Kingdom Lloyds Banking Group Full timeAbout this Opportunity We are seeking a passionate and experienced Lead Service Designer to join our team. You will play a pivotal role in shaping seamless digital experiences for our customers, fostering advocacy, and advancing the practice of Service Design across the organization. As a Lead Service Designer, you'll collaborate closely with designers,...
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Lead Service Designer
2 days ago
London, Greater London, United Kingdom WongDoody GmbH Full timeLead Service DesignerWongDoody GmbH is seeking a highly skilled Lead Service Designer to join our team. As a key member of our service design team, you will play a critical role in shaping and improving the end-to-end experiences for our customers.Key Responsibilities:Lead service design initiatives across the organization, developing and implementing...
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Lead Service Designer
2 days ago
London, Greater London, United Kingdom WongDoody GmbH Full timeLead Service DesignerWongDoody GmbH is seeking a highly skilled Lead Service Designer to join our team. As a key member of our service design team, you will play a critical role in shaping and improving the end-to-end experiences for our customers.Key Responsibilities:Lead service design initiatives across the organization, developing and implementing...
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Lead Service Designer
2 weeks ago
London, Greater London, United Kingdom Pontoon Full timePontoon is a leading employment consultancy that empowers individuals to thrive in the workplace. We foster an inclusive environment where diversity is celebrated and everyone has the opportunity to succeed. Our client, a prominent financial institution in London, is seeking an accomplished Lead Service Designer to join their team for a 6-month fixed-term...
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Lead Service Designer
2 weeks ago
London, Greater London, United Kingdom Pontoon Full timePontoon is a leading employment consultancy that empowers individuals to thrive in the workplace. We foster an inclusive environment where diversity is celebrated and everyone has the opportunity to succeed. Our client, a prominent financial institution in London, is seeking an accomplished Lead Service Designer to join their team for a 6-month fixed-term...
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Lead Service Designer
3 weeks ago
London, Greater London, United Kingdom WongDoody Full timeAbout the RoleWe are seeking a highly skilled Lead Service Designer to join our team at WongDoody. As a key member of our service design team, you will play a critical role in shaping and improving the end-to-end experiences for our customers.Key ResponsibilitiesDevelop and implement service design strategies that align with business objectives and customer...
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Lead Service Designer
3 weeks ago
London, Greater London, United Kingdom WongDoody Full timeLead Service DesignerWe are seeking a driven and experienced Service Design Lead who thrives on solving complex challenges. The ideal candidate will be a true practitioner, adept at engaging clients from c-suite to product owners on how service design and human-centric strategic thinking can help solve their challenges.Key Responsibilities:Lead on a global...
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Lead Service Designer
3 weeks ago
London, Greater London, United Kingdom WongDoody Full timeLead Service DesignerWe are seeking a driven and experienced Service Design Lead who thrives on solving complex challenges. The ideal candidate will be a true practitioner, adept at engaging clients from c-suite to product owners on how service design and human-centric strategic thinking can help solve their challenges.Key Responsibilities:Lead on a global...