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Customer Experience Specialist

2 months ago


Reading, Reading, United Kingdom Sytner Group Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Executive to join our team at Sytner Group. As a Sales Executive, you will play a key role in delivering exceptional customer experiences and driving sales growth across our 140 UK dealerships.

Key Responsibilities
  • Communicate with customers to understand their needs and preferences
  • Work closely with colleagues to ensure seamless customer journeys
  • Meet and exceed sales targets through effective sales strategies and techniques
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty
  • Stay up-to-date with industry trends and product knowledge to provide informed advice to customers
Requirements
  • Good interpersonal and communication skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Passion for delivering outstanding customer service
  • Full and valid UK driving licence
What We Offer
  • Competitive basic salary and achievable OTE of £52,000
  • Company car and subsidised Manufacturer Car Purchase schemes for family members
  • Discounted MOT and servicing, colleague introduction reward scheme, discounted Gym membership, and high street discounts
  • Enhanced holiday entitlement, industry-leading maternity, paternity, and adoption pay, career development opportunities, and recognition of long service
About Sytner Group

Sytner Group is a leading automotive retailer with a passion for delivering exceptional customer experiences. We pride ourselves on developing talent and building careers, and our colleagues recently scored us an outstanding 89% on our colleague engagement survey.

We are committed to creating an equitable environment and welcome applications from individuals from diverse backgrounds. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes or adjustments to job interviews and the recruitment process.