Sales and Operations Coordinator
15 hours ago
Sales and Operations Coordinator
**About the Role**
We are seeking a highly motivated and experienced Sales and Operations Coordinator to join our team at Kurt Geiger. As a Sales and Operations Coordinator, you will be responsible for delivering budgeted sales, understanding the importance of Host Store and other concession relationships, and effectively scheduling and overseeing the planning of staff to ensure maximum floor coverage at all times in line with core hours.
**Key Responsibilities**
* Deliver budgeted sales and meet sales targets
* Understand and invest time to review brand performance to enhance commercial decisions
* Effectively schedule and oversee the planning of staff to ensure maximum floor coverage at all times in line with core hours
* Consistently meet high standards of staff presentation and ensure that guidelines outlined in model store are adhered to
* Monitor test shops results, CRM, creating service action plans and develop team to consistently achieve Company standard
* Establish a client focus mind-set in store to ensure the highest level of Client experience is met
* Recruit new team members in conjunction with GM, following Kurt Geiger Recruitment policy
* Adhere to the policies and procedures of the Company and Host Store and ensure these are communicated effectively and understood and followed by employees
* Communicate KPIs and manage on an on-going basis, through performance review and demonstrate effective leadership
**Requirements**
* Proven ability to drive performance through people
* Excellent at building internal and external relationships
* Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred
* Representative of our luxury/fashion forward brand in every way
**What We Offer**
* Competitive basic salary
* Amazing employee discounts
* Opportunities for progression and career growth
**About Us**
We are a luxury fashion brand that values diversity, equality, and inclusion. We strive to create a workplace culture that is welcoming and inclusive for all employees. If you are passionate about fashion and customer service, and have a proven track record of delivering results, we would love to hear from you.
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