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Wedding and Events Coordinator

2 months ago

Belfast, United Kingdom Titanic Hotel Belfast Full time
About the Role

We are seeking a highly skilled and experienced Wedding and Events Coordinator to join our team at Titanic Hotel Belfast. As a key member of our sales and events team, you will be responsible for coordinating all aspects of meetings and events, ensuring that every detail is taken care of to deliver exceptional customer experiences.

Key Responsibilities
  • Assist in the development of wedding and events sales goals and strategies.
  • Manage the meeting and events diary/software system, ensuring seamless coordination and communication with clients and internal stakeholders.
  • Ensure that all events are executed within budget and to the highest standards of quality and service.
  • Maintain effective correspondence with clients, vendors, and internal teams to ensure smooth event execution.
  • Meet budgeted sales and profit margins for business by soliciting, selling, and confirming events as required.
  • Prepare proposals that maximize profit while satisfying guest needs and expectations.
  • Utilize the 'Winning Edge' sales techniques to drive sales and revenue growth.
  • Solicit files on a timely basis to confirm events and ensure accurate tracking and reporting.
  • Conduct on-site client inspections to ensure that events are executed to the highest standards.
  • Communicate with clients to foster additional business, repeat bookings, or referrals to other Harcourt Hotels.
  • Coordinate activities related to booked events with other departments to ensure seamless execution.
  • Communicate with all departments in an effective and timely manner to ensure that events are executed to the highest standards.
  • Conduct competitor analysis on a regular basis to stay ahead of the competition.
  • Communicate requests for special accommodations and suites to ensure that guests' needs are met.
  • Pre-block all special requests or VIP accommodations accurately to ensure seamless execution.
  • Keep Line Manager and Revenue Manager informed of accommodation booking status to ensure accurate tracking and reporting.
  • Communicate with Front Office Manager all group VIPs for appropriate treatment.
  • Ensure that all reservations are tracked correctly for statistical purposes.
  • Follow up on commission and other fees paid to travel agencies, etc.
  • Liaise with the Accounts Department regarding all matters of credit.
Requirements

The successful applicant must have previous experience in a similar position, preferably in hotel/hospitality-related roles. They must be highly organized, proactive, and able to work effectively in a fast-paced environment. Strong communication and interpersonal skills are essential, as is the ability to work well under pressure and meet deadlines.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced Wedding and Events Coordinator looking for a new challenge, please apply today.