Event Coordinator

2 weeks ago


Belfast, United Kingdom Titanic Hotel Belfast Full time

About the Role

We are seeking a highly skilled Event Coordinator to join our team at Titanic Hotel Belfast. As an Event Coordinator, you will be responsible for coordinating all aspects of meetings and events, ensuring that all enquiries are managed and maximised to full potential.

Key Responsibilities

  • Assist in the development of wedding and events sales goals.
  • Manage the meeting and events diary/software system.
  • Ensure own function operates within cost restraints.
  • Maintain effective correspondence.
  • Meet budgeted sales and profit margins for business, by soliciting, selling, and confirming business as required.
  • Prepare proposals that are geared to maximise profit while satisfying guest needs.
  • Utilise the 'Winning Edge' sales techniques.
  • Solicit files on a timely basis to confirm business.
  • Conduct on-site client inspections.
  • Contacts clients to foster additional business, repeat bookings, or referrals to other Harcourt Hotels.
  • Coordinates activities related to booked business with other departments.
  • Communicates with all departments in an effective and timely manner.
  • Conducts competitor analysis on a regular basis.
  • Communicates requests for special accommodations and suites.
  • Pre-blocks all special requests or VIP accommodations accurately.
  • Keeps Line Manager and Revenue Manager informed of accommodation booking status.
  • Communicates with Front Office Manager all group VIP's for appropriate treatment.
  • Ensures all reservations are tracked correctly for statistical purposes.
  • Follows up on commission and other fees paid to travel agencies etc.
  • Liaises with the Accounts Department regarding all matters of credit.

Requirements

  • Previous experience in a similar position preferably in hotel/hospitality related role.

Working at Titanic Hotel Belfast

We are committed to providing our guests with an exceptional experience. As a member of our team, you will be expected to maintain the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct.

Health and Safety

We take the health and safety of our guests and staff very seriously. As an Event Coordinator, you will be expected to ensure that all potential and real hazards are reported and reduced immediately.


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