Leisure Center Operations Lead

3 weeks ago

Workington, Cumbria, United Kingdom Leisure (Head Office & Central Support) Full time

Places Leisure is a leading health and wellbeing provider, dedicated to creating active places and healthy people for thriving communities.

We are seeking an experienced and motivated Operations Manager to join our team. Reporting to the General Manager, you will play a vital role in ensuring the smooth and efficient running of our leisure center, upholding exceptional standards at all times.

  • Lead and Inspire: You will lead and motivate a dedicated Operations Team, including Duty Managers, fostering a positive and collaborative work environment.
  • Operational Excellence: You will be responsible for overseeing daily operations, ensuring adherence to policies and procedures, and implementing strategies to enhance efficiency and customer satisfaction.
  • Customer Focus: You will maintain a high level of interaction with staff and customers, addressing queries promptly and professionally, and creating a welcoming and enjoyable experience for all.

The ideal candidate possesses strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service. A comprehensive understanding of leisure center operations, coupled with relevant qualifications such as a Pool Plant Operators Certificate and First Aid Qualification, is essential.

Places Leisure offers a competitive benefits package that includes:

  • The Real Living Wage foundation alignment
  • Bonus scheme
  • Full Health & Fitness membership
  • Flexible working options
  • Personal learning and development opportunities
  • Company Pension scheme
  • Cashback plan for healthcare costs
  • Discounts on activities

If you are a dedicated and results-oriented individual who thrives in a dynamic environment, we encourage you to apply. Join our team and make a positive impact within your community.

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