Leisure Facility Manager

5 days ago


Workington, Cumbria, United Kingdom Leisure (Operations) Full time

About Us

Places for People Group is a social enterprise that believes in the power of community. We build homes and deliver services that enable everyone to thrive.

About the Role

We are seeking a highly motivated and experienced Store Manager to lead our Costa Coffee shop within our leisure facility. As a Store Manager, you will be responsible for managing all aspects of the coffee shop, including staff recruitment, training, and management. You will also be responsible for driving sales, managing stock, controlling costs, and maintaining high standards of cleanliness and health and safety.

Key Responsibilities

  • Manage the day-to-day operations of the coffee shop, including staff management, customer service, and sales targets.
  • Recruit, train, and develop a high-performing team to deliver exceptional customer service.
  • Drive sales growth and improve profitability through effective stock management, cost control, and marketing initiatives.
  • Maintain high standards of cleanliness, health and safety, and customer satisfaction.
  • Collaborate with the leisure facility team to promote the coffee shop and drive footfall.

About You

We are looking for someone with experience in operating high-quality hospitality or retail environments. You should have a natural enthusiasm for delivering exceptional customer service and a passion for driving sales growth. You should also be able to motivate and develop a high-performing team to achieve business objectives.

Benefits

  • We align with the Real Living Wage foundation.
  • A bonus scheme for all colleagues at 2%.
  • Full Health & Fitness membership for you, a nominated adult, and up to 4 juniors.
  • Flexible working, including part-time working, shift work, and more.
  • An opportunity to purchase additional annual leave.
  • Lots of opportunity to access ongoing personal learning and development.
  • Access to our Company Pension scheme.
  • Cashback plan for healthcare costs – up to £500 saving per year.
  • Discounts of up to 50% on activities, centre shop, and cafes.
  • Extra perks, including huge discounts and offers from shops, cinemas, and much more.

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