Key Account Director
2 weeks ago
As a Key Account Director at Boku, you will be responsible for delivering exceptional results and driving revenue growth by developing and executing top accounts opportunity plans. You will serve as the primary point of contact for merchants, handling day-to-day inquiries and issue resolution, and monitoring performance metrics to identify optimization opportunities.
Key Responsibilities:- Develop and maintain strong relationships with portfolio merchants.
- Accountable for the preparation and execution of Quarterly Business Reviews (QBRs) and the delivery of action items.
- Monitor performance metrics, identify optimization opportunities, and direct cross-functional task forces to ensure Boku provides the best in-life experience to our most valued merchants.
- Accountable for an up-to-date database of merchants and relevant project documentation for business continuity.
- Become 'problem solver' for partners in any matters related to Local Payments, Settlement, Payment Marketing, and Customer Success.
- Bachelor's degree or higher in Business Administration, Economics, or related fields.
- At least 7 years of prior experience in account management, business development, or sales, with demonstrated success in end-to-end delivery from lead generation to achieving or exceeding revenue targets.
- Excellent with time management, prioritization, and delivery under pressure in fast-paced environments.
- Experience of external and internal stakeholder management across departments multiple time zones.
- Experience with payments, mobile, e-commerce, website development, and digital technologies is strongly preferred.
- Impact: Play a pivotal role in shaping the future of our business and making a tangible impact on our business and customers.
- Growth: Be part of a fast-growing global company where you can grow your skills and career alongside the business.
- Culture: Join a collaborative, innovative, and inclusive culture that values every team member's contribution and fosters professional development.
- Benefits: Enjoy competitive compensation, comprehensive benefits, and flexible working arrangements.
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Key Accounts Director
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Key Accounts Director
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