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Neighbourhood Management and Community Engagement Specialist

2 months ago


Liverpool, Liverpool, United Kingdom SLH Group Full time

About the Role

We are seeking a highly skilled and experienced Neighbourhood Management Officer to join our team at SLH Group. As a key member of our community engagement team, you will play a vital role in delivering high-quality services to our tenants and stakeholders.

Key Responsibilities

  • Develop and implement effective neighbourhood plans to improve the quality of life for our tenants and communities.
  • Provide visible and accessible support and engagement to our tenants and communities through regular home visits and community outreach activities.
  • Work closely with our estate management team to identify and address any issues affecting our tenants and communities.
  • Collaborate with internal stakeholders to deliver high-quality services and achieve key performance indicators.
  • Develop and maintain strong relationships with our tenants, community groups, and other stakeholders to ensure effective communication and engagement.

Requirements

  • Proven experience in a similar neighbourhood management or housing role, with a strong track record of delivering high-quality services.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and partnership working.
  • Strong analytical and problem-solving skills, with the ability to identify and address complex issues.
  • Knowledge of housing and community engagement policies and procedures, with a strong understanding of the needs and challenges facing our tenants and communities.

What We Offer

  • A competitive salary and benefits package, including a generous holiday entitlement and flexible working arrangements.
  • The opportunity to work for a leading social landlord and community developer, with a strong commitment to making a positive difference in the lives of our tenants and communities.
  • A dynamic and supportive work environment, with opportunities for professional development and career progression.
  • A chance to make a real difference in the lives of our tenants and communities, and to be part of a team that is passionate about delivering high-quality services.

How to Apply

If you are a motivated and experienced professional who is passionate about delivering high-quality services to our tenants and communities, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact details].