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Client Acquisition Manager
2 months ago
About Us
Howden is a global collective of skilled and dedicated professionals. We have consistently challenged the norms of the insurance industry, driven by a shared enthusiasm and an unbounded mindset. Our strength is derived from our collaborative efforts as a robust international team, comprising 15,000 employees across more than 100 countries.
Our workforce is our most valuable asset, forming the core of our unique identity. The inclusive culture we foster, the exceptional service we provide to our clients, and our ongoing growth are all results of our people-first philosophy. Individual success is not our focus; we believe in collective achievement, where each member contributes their expertise to create a meaningful impact. This is the essence of Howden.
Why Choose Howden?
Our company has always been employee-owned, fueled by an entrepreneurial spirit. From our inception, we have prioritized hiring talented individuals and empowering them to effect real change within the organization while nurturing rewarding and fulfilling careers. We seek specialists who are equipped to make a difference for our clients, and we have maintained this commitment throughout our history.
Employees are drawn to Howden for various reasons, but they remain for one: our culture. It distinguishes us and is the reason our team members have consistently declined enticing offers from recruiters. Whether your priorities include work/life balance, career advancement, sustainability, or community involvement, you will find like-minded individuals striving for progress at Howden.
We are currently seeking a New Business Account Handler to join our accomplished team and enhance your expertise and career in Motor Trade insurance. In this role, you will be responsible for prospecting, generating leads, developing business opportunities, and securing clients. The ideal candidate will demonstrate the ability to cultivate enduring relationships and capitalize on new business prospects.
This is a full-time, permanent position that will primarily be office-based, with occasional travel required for client meetings, off-site training, and other necessary engagements.
Key Responsibilities:
- Assist in meeting new business objectives by converting incoming warm leads and self-generated opportunities.
- Collaborate effectively with the Account Executive to devise strategies for acquiring new business, attending client meetings as needed, and addressing action points from those meetings.
- Conduct market research to identify the most competitive terms available.
- Ensure that premiums are collected prior to the initiation of coverage, adhering to established procedures.
- Maintain accurate records of all relevant information, correspondence, and documentation using our systems, and utilize the diary system effectively.
- Produce precise and professional documentation consistently, utilizing Howden templates.
- Actively promote products from other divisions.
- Refer any inquiries that exceed your expertise or authority to senior staff.
Required Knowledge:
- Familiarity with the primary classes of General Insurance and the CII's Code of Ethics and GDPR.
- Knowledge of motor trade insurance or High Net Worth motor insurance is preferred.
Essential Skills:
- Proficient technical insurance skills, evaluated through regular in-house assessments.
- Strong attention to detail and accuracy.
- Ability to process tasks efficiently and swiftly.
- Capability to prioritize responsibilities and meet deadlines.
- Excellent client service abilities.
- Proficient negotiation and broking skills.
- Outstanding oral and written communication skills.
- Ability to gather and analyze client information effectively.
- Capacity to recognize and respond to individual clients' levels of understanding.
- Skill in persuading and influencing others.
Qualifications:
- A minimum of 2 years' experience providing specialized advice in the insurance sector.
- Cert CII qualification.
Who We Are Looking For:
At Howden, we embrace diversity; there is no singular 'Howden personality type.' We seek individuals who align with our core values:
- Our achievements stem from those courageous enough to explore new avenues.
- We support one another through both minor daily interactions and significant challenges.
- We are committed to making a positive impact, both professionally and personally.
What We Offer:
A career that you shape.
Our success is built on empowering our people to leave their mark in areas they are passionate about: personal growth, community service, and charitable fundraising, or developing innovative insurance solutions that address society's pressing challenges.
We recognize that the separation between home and work is increasingly blurred. When you are content and healthy at home, you are more likely to be fulfilled and productive at work, and vice versa. Therefore, we strive to support our employees in all facets of their lives.
Commitment to Diversity and Inclusion:
At Howden, we regard our workforce as our primary competitive advantage. We treat colleagues, candidates, clients, and business partners with equality, fairness, and respect, regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Our Sustainability Commitment:
We are dedicated to an ongoing journey towards becoming a more sustainable organization. This commitment encompasses caring for our people and the environment, conducting ethical business practices, and making a positive impact wherever possible. Our governance processes, company policies, and review systems are all designed to achieve our goal of fostering a positive influence in the world.
