Recruiter - Talent Acquisition Specialist

4 weeks ago


Farnborough, Hampshire, United Kingdom GoHenry Full time

Job Title: Recruiter - Talent Acquisition Specialist

Job Summary:

We are seeking a skilled Recruiter - Talent Acquisition Specialist to join our dynamic global People team at GoHenry. As a Recruiter - Talent Acquisition Specialist, you will be responsible for the end-to-end recruitment process for our call centre teams, based in Farnborough and Lymington. Your primary focus will be on proactively sourcing and screening candidates, as well as supporting other roles as required.

Key Responsibilities:

  • Manage the recruitment process for call centre roles, including job postings, CV screening, initial screening interviews, assessment activities, and interview coordination through to offers.
  • Proactively source candidates through job boards, social media, and local networks.
  • Build and maintain a talent pipeline for future hiring needs.
  • Attend job fairs, career events, and other recruitment activities to increase brand visibility in the Farnborough area.
  • Ensure a seamless and positive candidate experience throughout the recruitment process.
  • Communicate effectively with candidates, keeping them informed and engaged.
  • Manage candidate feedback and provide prompt follow-ups.
  • Provide guidance to hiring managers on candidate selection and best recruitment practices.
  • Collaborate with the People Operations and Call Centre Onboarding Team to ensure smooth onboarding of all new hires.
  • Ensure compliance with all employment laws and company policies.

Requirements:

  • Some proven experience as a recruiter, preferably in a high-volume call centre or customer service environment.
  • Strong understanding of the recruitment lifecycle, sourcing strategies, and screening techniques.
  • Excellent communication and interpersonal skills with the ability to build relationships at all levels.
  • Ability to work in a fast-paced, dynamic environment and handle multiple open positions simultaneously.
  • Proficiency in applicant tracking systems (ATS) and other recruitment tools.
  • Strong organisational skills and attention to detail.
  • Experience in creating and conducting recruitment reports and metrics.
  • Knowledge of employment laws and hiring compliance.

What We Offer:

  • Flexible working (2/3 days a week in our Farnborough office).
  • BUPA Private Medical or BUPA Cash Plan.
  • 25 days annual leave, plus public holidays.
  • An additional day off on the week of your birthday.
  • Flexible public holidays.
  • Family friendly leave policies.
  • Death In Service Benefit - X4 your annual salary.
  • Mental Health Platform - OpenUp.
  • Nursery/ Childcare Benefits.
  • Cycle to work scheme.
  • Gym Discounts.

About Us:

  • We ranked #38 in Newsweek's Top 100 Most Loved Workplaces in the UK in 2023.
  • We're one of Tech Track's top 50 fastest-growing UK companies.
  • We won Finders Kid's Cards Customer Satisfaction Awards in 2022 and 2023.
  • We won the Tech for Good award at the Better Society Awards 2023.
  • Our kids and parents have donated over £500,000 of their own money to NSPCC via their GoHenry accounts.

Equal Opportunities Employer:

GoHenry is an equal opportunity employer, and we're on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at GoHenry are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.



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