Senior Client Relationship Manager
4 weeks ago
At PH Water and Air Technologies, we pride ourselves on delivering unparalleled safety and regulatory compliance services. Our commitment to excellence has earned us a reputation as a leading provider in our field.
Job OverviewWe are seeking a highly skilled and experienced Senior Client Relationship Manager to join our team based in Farnborough, Hampshire. As a key member of our team, you will play a vital role in managing and servicing our current clients while identifying new business opportunities to drive growth and success.
Key Responsibilities- Client Relationship Management: Develop and maintain strong, trusted relationships with our current clients, delivering exceptional 5-star customer service and ensuring their needs are met.
- New Business Development: Proactively source, identify, and pursue new business opportunities to exceed Key Performance Indicators (KPIs) and contribute to the company's growth.
- Technical Advice: Offer expert advice to current and new clients, utilizing your industry knowledge to identify their Water Treatment needs and provide tailored solutions.
- Troubleshooting: Proactively troubleshoot to ensure client satisfaction and resolve any issues that may arise.
To be successful in this role, you will require:
- Water Treatment technical knowledge
- A proven track record of delivering exceptional customer service and growing client portfolios
- Confidence and ease in making and taking telephone calls to develop professional relationships
- A strong desire for success and a natural ability to drive achievement
We offer a competitive salary of between £35,000-£45,000, depending on experience, plus commission. In addition, we provide a company pension, healthcare, accrued hours scheme, and a financial loyalty bonus. The working hours are Monday-Friday, 9.00am-5.00pm.
About Our OrganisationPH Water and Air Technologies is a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. We collaborate with clients across various sectors, including Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.
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