Account Sales Specialist
4 weeks ago
We are seeking a highly skilled and experienced Account Sales Engineer to join our team at Wynne Consulting. As an Account Sales Engineer, you will be responsible for providing the internal sales interface between our business and customers in line with our sales strategy.
Key Responsibilities:- Receive and respond to sales enquiries from potential customers and external sales team members.
- Ensure all enquiries are input onto the sales database, issue relevant documentation, and prepare/revise quotations as necessary.
- Prioritize enquiries to ensure tender return dates are adhered to in line with KPIs and predefined objectives.
- Be the first point of contact for internal customer communication to identify the specific nature of query and take appropriate action.
- Liaise closely with the Sales Assistant and External Sales Team members to ensure all sales enquiries are dealt with in a timely manner.
- Receive telephone enquiries and communicate with potential clients to clarify requirements.
- Provide technical specifications and standard drawings to customers and architects, and liaise with the project team when non-standard drawings are required prior to order.
- Utilize the internet-based quotation systems for pricing of suppliers' products and liaise with external suppliers to obtain the best prices for non-standard items.
- Establish effective relationships with customers and follow up against agreed contact deliverables to ensure desired outcomes are being achieved.
- Build, develop, and sustain mutually beneficial working relationships with all other teams to ensure effective service delivery.
- Be aware of the Department aims and objectives and contribute to the decision-making process.
- Ensure your own conduct meets the standards and authorities set out in the Company's Human Resources Policy and the standards of the Company's Quality Management System.
- Degree educated or equivalent experience.
- Evidence of, and commitment to, continuing professional development.
- Intermediate computer skills (Microsoft Office, Access, Excel).
- Knowledge and experience of designing, developing, and delivering complex technology solutions.
- Strong organizational skills, with good personal insight, tact, and ability to foster teamwork and collaboration across different teams to deliver desired outcomes.
- Technical knowledge within the loadings industry.
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