Client Support Specialist
3 weeks ago
Job Title: Customer Service Agent at DSV Road Ltd
Overview:
The Customer Service Agent plays a crucial role in managing import operations and providing exceptional service to our clients. This position involves overseeing import shipments and ensuring that our key accounts receive the highest level of support.
Key Responsibilities:
- Manage import logistics and customer service for designated accounts and key clients.
- Facilitate shipments from European locations to clients in the UK using the DSV logistics network.
- Engage with local depots and clients, while also handling necessary administrative duties.
- Ensure adherence to operational protocols and compliance with relevant legislative standards.
- Maintain effective communication with both internal teams and external stakeholders.
Qualifications:
- Highly motivated and detail-oriented individual.
- Strong organizational skills, capable of thriving in a dynamic and high-pressure environment.
- Exceptional verbal and written communication abilities.
- Proficient in offering innovative solutions to various challenges.
Work Schedule: Monday to Friday, 09:00-17:00
Company: DSV - Global Transport and Logistics
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