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Client Support Specialist

2 months ago

Purfleet, Thurrock, United Kingdom Restore Datashred Full time

Job Summary

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Restore Datashred. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our internal stakeholders and external customers.

About the Role

  • Act as the primary point of contact for internal departments and external customers, handling queries with professionalism and efficiency.
  • Uphold our commitment to providing outstanding customer service at all times.
  • Build strong working relationships across various departments within the organization.
  • Accurately and promptly complete all necessary company paperwork in accordance with established procedures.
  • Utilize MS Excel, Word, Outlook, and other MS Packages on a daily basis to support your responsibilities.

About You

  • Proven experience in a fast-paced, customer-focused environment, ideally within a service-oriented industry.
  • Demonstrated ability and dedication to delivering outstanding customer service.
  • Strong communication skills, both written and verbal, with excellent attention to detail.
  • Effective problem-solving abilities and a strong sense of ownership in resolving customer issues.
  • Preferably have your own transport to ensure punctuality and flexibility.
  • Comfortable working towards and achieving KPIs in a dynamic environment.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive salary and benefits package.