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IT Support Specialist
2 months ago
Job Summary:
Aspectz Ltd is seeking a highly skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our users, ensuring that our IT infrastructure runs smoothly and efficiently.
Key Responsibilities:
- Provide Technical Support: Respond to and resolve technical issues related to our network, hardware, and software.
- Maintenance and Installation: Perform routine maintenance and installation of wireless and fibre infrastructure, PCs, and associated IT equipment.
- Software Updates: Ensure that all software packages are up-to-date and functioning correctly.
- CCTV and Access Control Systems: Maintain and administer CCTV and Access Control Systems.
- IT Systems Administration: Administer our bespoke IT Systems, ensuring they are running efficiently and effectively.
- On-Call Support: Provide on-call assistance as needed, often remotely.
- Team Collaboration: Work closely with other members of the IT team to resolve complex technical issues.
- Work at Heights: Perform tasks that require working at heights, as necessary.
Requirements:
- Strong Work Ethic: Demonstrate a good work ethic and be a team player.
- IT Support Experience: Possess experience in providing 1st and 2nd Line IT support.
- Time Management: Be able to manage your time and workload effectively.
- Communication Skills: Possess good communication skills, both written and verbal.
- Height Safety: Be able to work at heights, as required.
- Flexibility: Demonstrate a flexible approach to work and be willing to adapt to changing circumstances.
- Training: Be willing to undertake additional training to enhance your skills and knowledge.
- Driving License: Possess a valid driving license.
What We Offer:
- Competitive Salary: A competitive salary of £40.2k basic, with annual salary reviews.
- Travel Expenses: Travel expenses covered for work-related travel.
- Company Pension Scheme: A company pension scheme to support your retirement planning.
- Life Assurance Cover: Life assurance cover for peace of mind.
- Secure Working Environment: A secure and diverse working environment.
- Free Onsite Parking: Free onsite parking for your convenience.
- Death in Service Payment: A 3 x Death in Service payment to next of kin.
