Customer Service Representative

1 week ago


Great Yarmouth, Norfolk, United Kingdom WHSmith Full time
{"title": "Job Description", "content": "

Job Overview

As a Counter Assistant at WHSmith, you will play a vital role in providing exceptional customer service to our customers. You will be responsible for managing queues, ensuring customers can access the services they need quickly and simply, and meeting high standards of governance and attention to detail.

Key Responsibilities:

  • Deliver exceptional customer service to all customers.
  • Manage queues and ensure customers can access services quickly and simply.
  • Meet high standards of governance and attention to detail.
  • Be part of a team and support colleagues.

What We're Looking For:

  • A passion for delivering exceptional customer experiences.
  • Confident communication skills within the team.
  • Motivation to achieve fantastic results and standards.
  • Adaptability to meet company requirements and goals.

How We Reward Our Teams:

We know you'll work hard to make WHSmith a success and our customers happy, so as well as your salary, pension scheme, paid annual leave, and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories.

Our Employee Assistance Programme will support you with help and guidance for your wellbeing, whether physical, mental, or financial.

About Us:

WHSmith has a remarkable heritage and we have held our place as the Hub of the High Street and in our customers' hearts for years. We're proud to be an inclusive employer, welcoming colleagues to feel welcome and free to be themselves with us.

Format of Business:

High Street Store

Shift Pattern:

Flexible - Not Including Nights

Position Type:

Permanent

Hours / Week:

Full Time / Part Time:

Part Time

Salary Up To:

County:

Norfolk

Country:

UK

Post Code:

NR 1LS

Function / Region:

High Street

"}

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