Implementation and Project Lead

3 weeks ago

London, Greater London, United Kingdom Papaya Global Full time
Papaya Global: Revolutionizing Payroll and Payments

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with a mission to transform the payroll and payments industry. With over $400M raised from top-tier investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing hiring, onboarding, and paying employees in over 160 countries.

Job Summary

We are seeking a dynamic and self-motivated employee to lead our biggest and most complex customers through implementations of the Papaya solutions. As a Project Manager, you will drive the delivery of implementations, manage projects, and communicate status to implementation team members, senior management, and customers.

Key Responsibilities
  • Develop detailed project plans, schedules, and project timelines to ensure customer satisfaction and timely delivery of services.
  • Create, optimize, and drive schedules and project plans across cross-functional teams, partners, and customers.
  • Anticipate and work through resistance or setbacks, ensuring alignment with objectives and project schedules.
  • Lead customer interactions and act as the main point of contact throughout the implementation.
  • Run the planning and scheduling of multiple simultaneous customer implementation projects.
  • Partner closely with the Papaya Implementation team on delivery of projects that fall within a larger, strategic program of customer work.
  • Monitor and measure program/project performance using appropriate tools and techniques.
  • Ensure projects are implemented within contractual obligations and established timelines.
Requirements
  • 5+ years of experience in a Project Management and/or Sr. Project Management role.
  • Experience leading large projects and partnering on delivery of multi-faceted engagements, ideally in the Payroll/HR/Workforce management industry.
  • Ability to lead multiple customers and projects/tasks simultaneously.
  • Strong internal communication skills, including the ability to work with all groups and levels of the organization.
  • Internationally recognized Project Management certification.

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