Customer Data Lead

5 days ago


Southampton, Southampton, United Kingdom Guaranteed Tenants Ltd Full time
Job Description

Guaranteed Tenants Ltd is seeking an experienced Customer Data Lead to play a key role in the implementation of our global data strategy. As a Customer Data Lead, you will be responsible for overseeing the design, implementation, and optimization of data solutions to meet the needs of our global customer base.

Key Responsibilities
  1. Customer Data Platform Implementation: Collaborate with cross-functional teams to implement and launch our new customer data platform, ensuring seamless integration with existing systems.
  2. Data Quality and Governance: Develop and implement data quality standards, ensuring compliance with regulatory requirements and best practices.
  3. Analytics and Insights: Work with analytics teams to develop and implement data-driven solutions, providing actionable insights to inform business decisions.
  4. Stakeholder Management: Serve as the primary point of contact for platform-related questions and issues, working closely with global IT and data teams, suppliers, and business stakeholders.
  5. Platform Roadmap and Feature Development: Collaborate with the CDP provider and IT teams to define and prioritize feature sets, ensuring a balanced approach that addresses immediate needs while planning for long-term growth.
Requirements
  1. Proven experience in marketing analytics, data management, or related field, with a strong understanding of marketing principles and practices.
  2. Experience with Customer Data Platforms (CDPs) and data management platforms, data lakes, marketing automation tools.
  3. Proficiency in analytics tools and querying data tables using SQL, Python, Dataiku, Snowflake.
  4. Ability to cultivate a continuous learning environment within the team and analytics community through persistent development of new skills and sharing of knowledge through mentorships and contribution.
  5. Knowledge of data governance principles and practices, with experience in ensuring compliance with data regulations.

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