Rooms Division Supervisor

3 weeks ago


London, Greater London, United Kingdom Novotel London Waterloo Full time
Company Overview

Welcome to Accor, where passion drives our hospitality.

As a leader in responsible hospitality, the Accor Group encompasses over 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. Each brand has its unique character, allowing you to truly express yourself while sharing a collective goal: to innovate and challenge the status quo.

By becoming part of our team, you will embody the spirit of hospitality, as it is fundamentally a work of heart.

You will enter a nurturing environment where you can be your authentic self. This is a supportive space for personal growth, career exploration, and opportunities within the hotel or across various hospitality sectors, both locally and globally.

Enjoy exclusive benefits tailored to the industry and beyond, along with strong recognition for your daily contributions.

Every action you take with us, regardless of your role, will carry profound significance, creating lasting, memorable, and impactful experiences for our guests, colleagues, and the planet.

Hospitality is a work of heart.
Become a part of our mission.

Position Overview

Novotel London Waterloo, featuring 187 rooms, 6 meeting spaces, a bar, restaurant, and fitness & sauna facilities, is in search of a new Rooms Division Supervisor.

Are you an enthusiastic Front Office Manager or Rooms/Operations/Duty Manager from a smaller hotel, eager to thrive in a dynamic and engaging environment? We invite you to connect with us.

In this role, you will oversee the daily operations of the Front Office, Reservations, Accounts, Housekeeping, and Maintenance departments, managing schedules, team recruitment, and procurement. Collaborating with the Front Office, Maintenance, and Housekeeping managers, you will ensure that all guest satisfaction goals are achieved.

Health and safety will be a priority in your agenda.

You will also be responsible for managing departmental forecasts, budgets, staffing, and expenses as if it were your own establishment.

Active participation in monthly reporting and annual budgeting processes is expected.

We appreciate proactive, curious, and creative individuals with a good sense of humor. As a vital member of the hotel's management team, you will attend management meetings and step in for the General Manager when needed.

We value continuous learning and development, both for yourself and for the members of your team.

Accor champions equal opportunity, fostering a naturally diverse workforce and a strong people-centric culture. Our greatest strength? We place people at the core of everything we do.

We offer a vibrant, busy, and successful hotel environment, along with a competitive salary package that includes annual bonus objectives and enhanced leave after one year of service.

Working with Novotel and Accor provides additional perks such as complimentary weekend stays, exclusive discounts within Accor, and optional private pension and health insurance.

If this resonates with your professional aspirations, we look forward to your interest.

Additional Information

Data Processing Notice

When you submit an application to Accor UK Business & Leisure Hotels Limited, we process some of your personal data to evaluate and manage your application.

We may also process data provided by third parties, such as former employers or suppliers of personality assessments. Please note that responses to any questionnaire will not result in automated decisions.

As data controllers, we ensure compliance with all regulations regarding personal data protection, particularly the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018.

Information regarding the processing of candidates' personal data and their rights to access, oppose, rectify, and delete is available in our Employee Privacy Policy.


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