Rooms Division Training Specialist

2 months ago

London, Greater London, United Kingdom Claridge's Full time
Job Description

Job Title: Rooms Division Trainer

Job Summary:

We are seeking a highly motivated and experienced Rooms Division Trainer to join our team at Claridge's. As a Rooms Division Trainer, you will play a key role in ensuring that our team members have the skills and knowledge required to deliver exceptional service to our guests.

Main Responsibilities:

  • Develop and implement training programs for new employees to ensure they have the necessary skills and knowledge to perform their roles effectively.
  • Provide ongoing training and coaching to existing team members to enhance their skills and knowledge.
  • Work closely with the Director of Rooms and other Heads of Department to ensure that training requirements are met and exceeded.
  • Collaborate with other departments to ensure that training is aligned with business objectives and standards.
  • Conduct regular evaluations to assess the effectiveness of training programs and make recommendations for improvement.
  • Develop and maintain relationships with external training providers to ensure access to high-quality training resources.

Requirements:

  • Proven experience in a training and development role within the hospitality industry.
  • Strong knowledge of training methodologies and adult learning principles.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and prioritize multiple tasks.
  • Highly organized and able to manage multiple projects simultaneously.
  • Strong analytical and problem-solving skills.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and reward for outstanding performance.

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