Client Service Manager

2 weeks ago


London, Greater London, United Kingdom Mason Blake Full time
Client Service Manager

Mason Blake is seeking an experienced Client Service Manager to join our team for an initial 1 year contract. As a key member of our investment management team, you will be responsible for delivering exceptional client service to institutional clients.

Key Responsibilities:
  1. Provide outstanding client management experience, ensuring timely and effective resolution of complex client issues.
  2. Analyze and resolve complex client issues, working closely with internal stakeholders.
  3. Manage ad hoc requests and project manage the transition of client assets, ensuring seamless execution.
  4. Lead by example, supporting more junior team members and promoting a collaborative work environment.
Requirements:
  1. Minimum 8+ years of experience in a client service role, preferably in the buy-side investment management industry.
  2. Strong knowledge of the institutional marketplace and pension funds, with a proven track record of delivering exceptional client service.
  3. Excellent communication and interpersonal skills, with the ability to work independently and meet tight deadlines.
  4. Industry qualifications and certifications are highly desirable.

Mason Blake is committed to delivering exceptional client service and is seeking a talented and experienced professional to join our team. If you are passionate about client service and have a proven track record of delivering exceptional results, we encourage you to apply for this exciting opportunity.



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