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Medical Receptionist
2 months ago
About the Role
We are seeking a highly organized and customer-focused Receptionist/Administrator to join our team at Cockfosters Medical Centre. As a key member of our practice team, you will be responsible for providing exceptional patient care and administrative support to ensure the smooth operation of our medical centre.
Key Responsibilities
- Provide a warm and welcoming experience for patients, responding to their queries and concerns in a professional and courteous manner.
- Manage patient appointments, bookings, and correspondence, ensuring accurate and timely communication.
- Process prescriptions, scan documents, and perform data entry tasks with high accuracy and efficiency.
- Liaise with local pharmacies, GP practices, and other healthcare services to ensure seamless communication and coordination.
- Assist with administrative tasks, such as processing post, maintaining patient records, and performing other duties as required.
Requirements
- Previous experience in a medical reception or administration role is preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
- Good IT skills, with experience of SystmOne or similar systems.
- Flexibility to cover holidays and sickness, with a willingness to adapt to changing priorities and deadlines.
About Us
Cockfosters Medical Centre is a friendly and innovative practice in North London, committed to delivering high-quality patient care and service. We are part of a successful Primary Care Network, working collaboratively with other practices and healthcare services to improve patient outcomes and experiences.
