Customer Support Specialist

6 days ago


Durham, Durham, United Kingdom Theo James Recruitment Full time

**Job Title:** Project Support Engineer

**Location:** Durham

**Salary:** £25,000 - £35,000

**Company:** Theo James Recruitment

**Job Description:**

We are seeking a highly skilled Project Support Engineer to join our team at Theo James Recruitment. As a Project Support Engineer, you will be responsible for delivering high-quality bespoke projects for our clients in the rail industry.

**Key Responsibilities:**

  • Ability to read and interpret engineering drawings with an understanding of tolerances.
  • Working with 3D Models (Solidworks Software or similar).
  • Create BOMs (Bill of Materials), stock codes and routings within ERP software.
  • Support solving activities (5 Whys, Fishbone, Root Cause).
  • Support in creating DFMEA, FMEA and Control Plans.

**Requirements:**

  • Qualifications in Mechanical and Electrical Engineering.
  • Proficient in the use of 3D CAD software.
  • Great communication skills, both verbally and through written reports. Able to interface with client representatives.
  • An understanding of MRP / ERP systems is beneficial.
  • Previous experience in an engineer role is preferred.
  • Experience of the Rail or Automotive industry is preferred.
  • Knowledge of CNC programming, Punch Press, Press Brake operations is an advantage.

**What We Offer:**

  • A competitive salary of £25,000 - £35,000.
  • A comprehensive benefits package.
  • Opportunities for professional development and growth.


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