Hospitality Team Member
3 weeks ago
Join Our Team at Wells & Co Managed
The King William, recently revitalized under the management of Wells & Co, is seeking enthusiastic individuals to become part of our family. This is a fantastic opportunity to contribute to a historic establishment that has been a cornerstone of the community for centuries.
About Us:
The King William is not just a pub; it’s a local institution with a rich history dating back to the 1600s. Our establishment is celebrated for its inviting atmosphere and high-quality food offerings, making it a favorite among locals and visitors alike. With its Grade II listed status, charming flagstone floors, and a spacious garden, we provide a delightful environment for both our guests and our team.
What We Offer:
We are committed to providing our team with a comprehensive benefits package, including:
- Competitive hourly wage plus tips
- 28 days of annual leave
- Company pension plan
- Discounts on retail and beverages
- A fun and supportive work culture
- Complimentary meals during shifts
- 30% discount at all managed locations
- Employee assistance program
- Access to a benefits portal
- Referral bonuses
- Career advancement opportunities
- A positive working environment with growth potential
Your Responsibilities:
We are looking for dedicated and passionate Front of House staff to ensure our customers receive an outstanding experience and enjoy our delicious food offerings. Key responsibilities include:
- Overseeing the customer journey to guarantee an exceptional experience
- Accurately taking orders and collaborating with kitchen staff
- Ensuring correct payment processing and receipt issuance
- Confidently suggesting menu items and beverage selections
- Monitoring service standards and addressing any issues
- Being a proactive and supportive team member
Qualifications:
Ideal candidates will possess:
- Previous experience in a hospitality or customer service role
- A genuine enthusiasm for food and beverages
- The ability to deliver exceptional customer service in a fast-paced environment
- A results-oriented mindset with a desire for career growth
If you resonate with the above qualities, we would be delighted to hear from you.
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