Hospitality Team Member

3 weeks ago


Bedfordshire, United Kingdom Wells & Co Managed Full time

Join Our Team at Wells & Co Managed

The King William, recently revitalized under the management of Wells & Co, is seeking enthusiastic individuals to become part of our family. This is a fantastic opportunity to contribute to a historic establishment that has been a cornerstone of the community for centuries.

About Us:
The King William is not just a pub; it’s a local institution with a rich history dating back to the 1600s. Our establishment is celebrated for its inviting atmosphere and high-quality food offerings, making it a favorite among locals and visitors alike. With its Grade II listed status, charming flagstone floors, and a spacious garden, we provide a delightful environment for both our guests and our team.

What We Offer:
We are committed to providing our team with a comprehensive benefits package, including:

  • Competitive hourly wage plus tips
  • 28 days of annual leave
  • Company pension plan
  • Discounts on retail and beverages
  • A fun and supportive work culture
  • Complimentary meals during shifts
  • 30% discount at all managed locations
  • Employee assistance program
  • Access to a benefits portal
  • Referral bonuses
  • Career advancement opportunities
  • A positive working environment with growth potential

Your Responsibilities:
We are looking for dedicated and passionate Front of House staff to ensure our customers receive an outstanding experience and enjoy our delicious food offerings. Key responsibilities include:

  • Overseeing the customer journey to guarantee an exceptional experience
  • Accurately taking orders and collaborating with kitchen staff
  • Ensuring correct payment processing and receipt issuance
  • Confidently suggesting menu items and beverage selections
  • Monitoring service standards and addressing any issues
  • Being a proactive and supportive team member

Qualifications:
Ideal candidates will possess:

  • Previous experience in a hospitality or customer service role
  • A genuine enthusiasm for food and beverages
  • The ability to deliver exceptional customer service in a fast-paced environment
  • A results-oriented mindset with a desire for career growth

If you resonate with the above qualities, we would be delighted to hear from you.



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