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Hospitality Team Member

2 months ago

Bedfordshire, United Kingdom Wells & Co Managed Full time

Join Our Team at Wells & Co Managed

The King William has recently undergone a significant refurbishment, enhancing its historical charm while providing modern amenities typical of a contemporary managed pub. This is a fantastic opportunity to embark on an exciting journey with us, becoming a valued member of our family.

With roots dating back to the 1600s, the King William stands as one of the oldest establishments in the area, attracting a dedicated local clientele alongside visitors from nearby towns. Known for its wholesome and high-quality pub fare, the King William offers a warm atmosphere and a versatile environment, complete with a Grade II listed building, flagstone flooring, a cozy fireplace, and a spacious garden.

What We Offer:

  • Competitive hourly wage plus tips
  • 28 days of annual leave
  • Company pension plan
  • Discounts on retail and beverages
  • A fun and supportive team culture
  • Complimentary meals during shifts
  • 30% discount on dining at all managed locations
  • Employee assistance program
  • Access to a benefits portal
  • Referral bonuses
  • Career development opportunities
  • A positive working environment with growth potential
Your Responsibilities:

We are seeking enthusiastic, driven, and passionate Front of House personnel to join our team in providing an outstanding customer experience along with a delectable food selection.

Key Front of House Responsibilities:
  • Overseeing the customer journey to ensure an exceptional experience
  • Accurately taking orders and collaborating with kitchen staff
  • Ensuring correctness in payments and receipts
  • Confidently suggesting menu items and beverage options
  • Monitoring service standards and addressing any issues
  • Being a proactive and supportive team player
Qualifications:
  • Prior experience in a front of house role within hospitality or customer service
  • A genuine enthusiasm for food and beverages
  • The ability to provide excellent customer service and collaborate effectively in a fast-paced environment
  • A results-oriented and ambitious individual eager to advance your career with us
If you resonate with the above description, we would be delighted to hear from you.