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Hospitality Team Member

2 months ago


Bedfordshire, United Kingdom Wells & Co Managed Full time

Join Our Team at Wells & Co Managed

The King William, recently revitalized under the management of Wells & Co, is a beautifully refurbished establishment that blends historic charm with modern amenities. This is a fantastic opportunity to become part of our welcoming family as we embark on an exciting journey together.

With roots dating back to the 1600s, the King William stands as a cherished landmark in the community, drawing in both local patrons and visitors from surrounding areas. Known for its hearty pub fare and inviting atmosphere, this Grade II listed venue features flagstone floors, a cozy fireplace, and a spacious garden, embodying the essence of a delightful country pub.

What We Offer:

  • Competitive hourly wage plus tips
  • 28 days of paid holiday
  • Company pension plan
  • Discounts on retail and beverages
  • A fun and supportive work culture
  • Complimentary meals during shifts
  • 30% discount at all managed venues
  • Employee assistance program
  • Access to a benefits portal
  • Referral bonuses
  • Opportunities for career advancement
  • A positive work environment with great prospects
Your Responsibilities:

We are seeking enthusiastic, driven, and passionate Front of House staff to enhance our customer experience and deliver exceptional food offerings.

Key Duties Include:
  • Overseeing the customer journey to ensure a top-notch experience
  • Accurately taking orders and collaborating with kitchen personnel
  • Ensuring correct processing of payments and receipts
  • Confidently suggesting menu items and beverage selections
  • Monitoring service standards and addressing any issues
  • Being a proactive and supportive team player
Qualifications:
  • Prior experience in a front-of-house role within hospitality or customer service
  • A genuine enthusiasm for food and beverages
  • The ability to provide outstanding customer service and work effectively in a fast-paced environment
  • A results-oriented mindset with a desire to grow and develop your career
If you resonate with the above qualities, we would be delighted to hear from you.