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Hospitality Team Member

2 months ago

Bedfordshire, United Kingdom Wells & Co Managed Full time

Join Our Team at Wells & Co Managed

The King William, a historic establishment recently revitalized under Wells & Co management, is on the lookout for enthusiastic individuals to become part of our vibrant team. Our pub has undergone a significant transformation, blending traditional charm with modern amenities, creating a welcoming atmosphere for all.

About Us:
The King William dates back to the 1600s, making it a cherished landmark in the community. Known for its high-quality pub fare and friendly ambiance, we attract a loyal clientele from the surrounding areas. Our Grade II listed building features stunning flagstone floors, a cozy fireplace, and a spacious garden, embodying the essence of a classic country pub.

What We Offer:
We provide a competitive benefits package that includes:

  • Attractive hourly wage plus tips
  • 28 days of annual leave
  • Company pension plan
  • Discounts on retail and beverages
  • A fun and supportive workplace culture
  • Complimentary meals during shifts
  • 30% discount at all managed locations
  • Employee assistance program
  • Access to a benefits portal
  • Referral bonuses
  • Opportunities for career advancement
  • A positive working environment with growth potential

Your Responsibilities:
We seek motivated and passionate Front of House staff dedicated to providing an outstanding customer experience and a delectable food selection. Key responsibilities include:

  • Overseeing the customer journey to ensure an exceptional experience
  • Accurately taking orders and collaborating with kitchen personnel
  • Ensuring payment accuracy and handling receipts
  • Confidently suggesting menu items and beverages
  • Monitoring service standards and addressing any issues
  • Being a proactive and supportive team player

Qualifications:
Ideal candidates will possess:

  • Prior experience in a front-of-house role within the hospitality sector
  • A genuine enthusiasm for food and beverages
  • The ability to deliver outstanding customer service and collaborate effectively in a fast-paced environment
  • A results-oriented mindset with a desire for career growth

If you resonate with our values and are eager to contribute to our team, we look forward to hearing from you.