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Dental Office Coordinator

2 months ago

Borehamwood, Hertfordshire, United Kingdom Twentyfour Recruitment Group Full time

We are seeking a highly organized and detail-oriented Dental Administrative Assistant to join our team at Twentyfour Recruitment Group. As a key member of our dental office, you will be responsible for providing exceptional customer service to patients, managing front desk operations, and maintaining accurate patient records.

Key Responsibilities:
  • Front Desk Management: Greet and assist patients, check them in, and ensure they are properly registered in the system.
  • Appointment Scheduling: Manage and schedule patient appointments, including follow-ups and cancellations, to optimize appointment times and patient flow.
  • Patient Records: Maintain accurate and confidential patient records, including personal information, medical history, and treatment plans.
  • Insurance and Billing: Verify patient insurance information, process insurance claims, and handle billing inquiries to ensure seamless payment processing.
  • Communication: Answer phone calls, emails, and other communications in a professional manner, addressing patient inquiries and concerns promptly and effectively.

Requirements:

  • Strong organizational and communication skills
  • Familiarity with dental terminology and procedures
  • Ability to maintain confidentiality and handle sensitive patient information
  • Proficiency in office software and technology