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IT Support Specialist

2 months ago

Sunderland, Sunderland, United Kingdom Piper Maddox Full time

Job Summary:

Piper Maddox is seeking a skilled IT Support Engineer to join their dynamic team within the renewable energy sector. As a key member of the business, you will be responsible for troubleshooting, managing, and maintaining hardware and software within a growing organization.

Key Responsibilities:

  • Provide technical support and troubleshooting for hardware, software, and network issues.
  • Work with technologies such as Office 365, Azure Administration, and ERP applications.
  • Administer user accounts, security settings, and system configurations.
  • Collaborate with the IT team to plan, migrate, and execute projects.
  • Develop and maintain documentation and processes.

Requirements:

  • 4+ years of experience in an IT Support team.
  • Proven expertise with Office 365, Azure, and Entra AD.
  • Experience and understanding of IT standards such as ISO27001, SOX, and ITIL.
  • Excellent problem-solving and communication skills.

What We Offer:

  • A competitive salary and bonus structure.
  • A car allowance.
  • Flexible working arrangements.
  • Comprehensive training and development opportunities.

About Us:

Piper Maddox is a fast-growing company committed to pioneering sustainable energy solutions. We are seeking a talented IT Support Engineer to join our team and contribute to the renewable energy sector's growth.