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Customer Service Representative
2 months ago
We are seeking a skilled and motivated individual to join our team as a Call Centre Agent at Cabot Credit Management Group Limited.
This is an exciting opportunity to work in a professional, busy and rewarding team-based environment, where you will be responsible for providing exceptional customer service to our clients.
As a Call Centre Agent, you will be working in a fast-paced environment, handling customer inquiries and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service to clients via phone, email, and other communication channels.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work collaboratively with the team to achieve sales and customer service targets.
- Stay up-to-date with product knowledge and industry developments to provide informed advice to customers.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Ability to work collaboratively as part of a team.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
