Customer Service Representative

4 weeks ago


Worthing, West Sussex, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs
  • Process customer transactions, handle cash and operate a till
  • Participate in visual merchandising and store displays to create an engaging shopping experience

What We Offer

  • A competitive hourly pay rate, with opportunities for overtime and bonuses
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career progression and professional development
  • A supportive and collaborative team environment

Requirements

  • Previous experience in a customer-facing role, preferably in retail
  • Excellent communication and interpersonal skills
  • Ability to work flexibly, including evenings and weekends
  • Basic math skills and accuracy when handling cash
  • Ability to lift and move stock, and work in a fast-paced environment

Why Join Lidl?

Lidl is a dynamic and fast-paced company that offers a unique opportunity to develop your skills and career in a supportive and collaborative environment. We are committed to providing excellent customer service and creating a positive shopping experience for our customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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