Customer Service Representative
2 weeks ago
About the Role
We are seeking a Customer Service Representative to join our team at Lidl in Deutschland. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to meet sales targets.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
- Work efficiently to maintain a clean and organized store environment, including restocking shelves and processing deliveries
- Collaborate with colleagues to achieve sales targets and meet customer needs
- Support the bakery team in preparing and merchandising fresh goods
- Proactively merchandise and maintain our middle aisles of Non-Food products
Requirements
- Experience working in a fast-paced retail environment
- Excellent customer service skills and a positive approach to working with customers
- Flexibility to work a variety of shifts, including early mornings and evenings
- Ability to work collaboratively as part of a team
- Drive and passion to work hard and make your store a success
What We Offer
- Competitive hourly pay rate
- Additional pay for bank holidays and nights
- Generous benefits package, including 30-35 days holiday (pro rata) and pension scheme
- Opportunities for career progression and development
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