Customer Service Representative

2 weeks ago


Worthing, West Sussex, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a Customer Service Representative to join our team at Lidl in Deutschland. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to meet sales targets.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Work efficiently to maintain a clean and organized store environment, including restocking shelves and processing deliveries
  • Collaborate with colleagues to achieve sales targets and meet customer needs
  • Support the bakery team in preparing and merchandising fresh goods
  • Proactively merchandise and maintain our middle aisles of Non-Food products

Requirements

  • Experience working in a fast-paced retail environment
  • Excellent customer service skills and a positive approach to working with customers
  • Flexibility to work a variety of shifts, including early mornings and evenings
  • Ability to work collaboratively as part of a team
  • Drive and passion to work hard and make your store a success

What We Offer

  • Competitive hourly pay rate
  • Additional pay for bank holidays and nights
  • Generous benefits package, including 30-35 days holiday (pro rata) and pension scheme
  • Opportunities for career progression and development


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