Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring that every customer receives a warm and welcoming experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and requests in a timely and professional manner.
- Efficiently process customer transactions, handling cash and card payments with accuracy and attention to detail.
- Restock shelves and maintain a clean and organized store environment, ensuring that products are displayed in an attractive and appealing way.
- Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience for customers.
- Participate in visual merchandising and store displays, ensuring that the store looks its best at all times.
What We Offer
- A competitive hourly pay rate, with opportunities for overtime and bonuses.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme.
- Opportunities for career progression and professional development, with a focus on promoting from within.
- A fun and supportive work environment, with a team-oriented culture and a commitment to work-life balance.
Requirements
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Flexibility to work a variety of shifts, including evenings and weekends.
- Ability to lift and move stock, with a high level of physical stamina.
Why Join Us?
Lidl is a dynamic and fast-growing company, with a strong commitment to quality and customer service. As a Customer Assistant, you will have the opportunity to work in a supportive and collaborative environment, with a focus on promoting from within and providing opportunities for career progression. If you are a motivated and enthusiastic individual, with a passion for delivering exceptional customer service, we would love to hear from you.
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