Lidl Customer Service Representative
3 weeks ago
About the Role
We're looking for a highly motivated and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a key member of our store team, you'll play a vital role in delivering an exceptional customer experience, ensuring our customers receive the service they deserve.
Responsibilities
- Provide excellent customer service, helping customers with their queries and requests in a friendly and approachable manner.
- Work efficiently with deliveries as they arrive in store, maintaining a smooth and organized store environment.
- Passionately promote our products and services, sharing your knowledge and expertise with customers to drive sales.
- Proactively maintain our bakery area, baking fresh goods and ensuring a high standard of presentation.
- Expertly merchandise and maintain our middle aisles of Non-Food products, ensuring a visually appealing and well-stocked store.
Requirements
- Experience working in a fast-paced environment, with excellent communication and interpersonal skills.
- Ability to work flexibly, including early morning and late evening shifts, and to adapt to changing priorities.
- Drive and passion to work hard and make your store a success, with a positive attitude and a smile on your face.
Benefits
- Competitive hourly pay rate based on equal opportunity and pay structures.
- Additional £2.00 per hour for bank holidays and £3.50 per hour for nights.
- Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
About Lidl
We're proud to be a supportive team with big ambitions, offering opportunities for career progression and development. If you're ready to get stuck in, want to get more out of your career, and make a real difference, find your place at Lidl and apply now.
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