Customer Service Representative

1 month ago


Worthing, West Sussex, United Kingdom Lidl in Deutschland Full time
{"title": "Customer Assistant", "description": "

Job Summary

£12.00 - £13.35 per hour | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

As a Customer Assistant at Lidl, you'll be the face of our store, providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Responsibilities:

  • Provide excellent customer service, answering questions and resolving issues in a professional and courteous manner
  • Efficiently manage stock levels, restocking shelves and maintaining a clean and organized store environment
  • Work collaboratively with colleagues to achieve sales targets and maintain high standards of customer service
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment
  • Contribute to the success of the store by identifying opportunities to improve customer satisfaction and sales performance

Requirements:

  • Previous experience in a customer-facing role, preferably in retail
  • Excellent communication and interpersonal skills
  • Ability to work flexibly, including evenings and weekends
  • Basic math skills and accuracy when handling cash and operating a till
  • Ability to lift and move stock as required

What We Offer:

  • Competitive hourly rate based on equal opportunity and pay structures
  • Additional £2.00 per hour for bank holidays and £3.50 per hour for nights
  • Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
  • Opportunities for career progression and professional development

Join our team and become a valued member of the Lidl family

", "lang_code": "en"}

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