Customer Service Representative
1 month ago
Job Summary
£12.00 - £13.35 per hour | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme
As a Customer Assistant at Lidl, you'll be the face of our store, providing exceptional customer service and ensuring a seamless shopping experience for our customers.
Responsibilities:
- Provide excellent customer service, answering questions and resolving issues in a professional and courteous manner
- Efficiently manage stock levels, restocking shelves and maintaining a clean and organized store environment
- Work collaboratively with colleagues to achieve sales targets and maintain high standards of customer service
- Participate in visual merchandising and store displays to create an engaging and attractive shopping environment
- Contribute to the success of the store by identifying opportunities to improve customer satisfaction and sales performance
Requirements:
- Previous experience in a customer-facing role, preferably in retail
- Excellent communication and interpersonal skills
- Ability to work flexibly, including evenings and weekends
- Basic math skills and accuracy when handling cash and operating a till
- Ability to lift and move stock as required
What We Offer:
- Competitive hourly rate based on equal opportunity and pay structures
- Additional £2.00 per hour for bank holidays and £3.50 per hour for nights
- Generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
- Opportunities for career progression and professional development
Join our team and become a valued member of the Lidl family
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