Hospitality Service Supervisor

2 days ago

Chester, Cheshire, United Kingdom The Queen at Chester Hotel, Premier Collection By Best Western Full time
Hospitality Service Supervisor - F&B

About the Role

We are seeking a highly skilled and experienced Hospitality Service Supervisor to join our team at The Queen at Chester Hotel, Premier Collection By Best Western. As a key member of our food and beverage team, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.

Key Responsibilities

  • Prepare the restaurant and bar for service, ensuring high standards of presentation are met.
  • Be an ambassador of the hotel, upholding the hotel's brand reputation through delivering exceptional hospitality service.
  • Engage with guests, prepare their food and beverage orders, and use upselling opportunities to enhance their experience.
  • Work collaboratively with the team to maintain a positive and inclusive culture.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Professional development and training opportunities.
  • A fun and supportive team environment.

Requirements

  • Proven experience working in a busy hospitality environment.
  • Excellent level of numeracy and literacy skills.
  • Strong organisation skills and attention to detail.
  • A passion for delivering exceptional customer service.

About Us

The Queen at Chester Hotel, Premier Collection By Best Western is a stunning Victorian hotel with a rich history and a passion for delivering exceptional hospitality experiences. We are part of the LGH Hotels Management portfolio, a growing collection of 42 hotels throughout the UK.

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