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Technical Support Specialist
2 months ago
The Technical Support Specialist will be responsible for resolving technical issues and providing exceptional customer service to our clients. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities- Resolve technical issues and provide solutions to clients
- Communicate effectively with clients and internal teams
- Document and track technical issues and resolutions
- Collaborate with internal teams to resolve complex technical issues
- Provide training and support to clients on technical products and services
- Strong technical skills and knowledge of IT systems
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Ability to work collaboratively with internal teams and clients
Taranto Systems Limited is a leading provider of enforcement solutions to UK Local Authorities and Private Sector clients. We are committed to delivering exceptional customer service and providing innovative solutions to our clients.