Customer Service Insurance Advisor

4 weeks ago

Londonderry, United Kingdom AXA Group Full time

Elevate your career with us at AXA.... join our dedicated branch network team

We are on the lookout for a new team member to enhance our operations. If you seek a rewarding challenge, this position is on a fixed term basis as an Insurance Representative, working between our various branches with comprehensive training provided.

We value enthusiastic customer service professionals - while prior experience is beneficial, your genuine passion for customer service, ability to connect with individuals, quick problem-solving skills, and excellent communication and computer proficiency are what truly matter.

Know someone at AXA? Refer A Friend bonuses are available

Key Responsibilities:

You will spend your time in a local branch office, interacting with our clients face to face, understanding and fulfilling their needs, including new business and renewals, along with other service-related tasks. Collaborating with fellow branch colleagues, you may also participate in external business development efforts, promoting AXA through various community and business initiatives.

Compensation: A competitive base salary of £23,400, along with the potential to earn an annual performance-related bonus.

Additionally, you will benefit from exam-related salary increases, a generous pension contribution, staff discounts on motor and home insurance, ample holiday time, wellness initiatives for you and your family, and more.

Working Hours:

Full-time position, working within our business hours from Monday to Friday.

Induction & Training:

You will undergo a thorough induction and benefit from a structured training program led by our specialized Trainers, delivered both in-branch and remotely. We will equip you with all the training and support necessary to become a confident and skilled Representative, including ongoing development of your technical knowledge and interpersonal skills.

Training lasts for 4 weeks full-time, and all necessary IT and office equipment will be provided.

To qualify for this role, you must be eligible and authorized to work in Ireland and/or the United Kingdom.

This recruitment campaign may also be utilized to support permanent, temporary, and/or extension for any upcoming similar roles.

Your Profile
No prior experience necessary , we only require exceptional customer service skills, as our customers are at the core of our operations. If you share our passion for assisting customers, you are already a step ahead. Friendly demeanor & strong communication skills Resilience and determination to achieve sales targets Proficient in computer use, with the capability to learn the navigation of multiple systems effectively. Minimum of 5 GCSEs at grade C or above (including Maths and English) or equivalent education About AXA
Would you like to wake up every day inspired by our noble mission and collaborate as part of a global team to empower individuals to lead better lives? At AXA, we strive to transform our industry. We seek talented individuals from diverse backgrounds who think differently and wish to be part of this exciting transformation by challenging the status quo, pushing AXA - a leading global brand and one of the most innovative companies in our sector - to new heights. In a rapidly changing world, with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to provide services and solutions tailored to the current and future needs of our 103 million customers.
About the Entity

Proud to be part of the AXA Group, at AXA Ireland, our values are central to everything we do. We work together as One AXA, embracing our differences to enhance our teams. We believe that integrity, courage, and a customer-first approach make us a great workplace. AXA is an equal opportunities employer and welcomes applications from all communities.

What We Offer

One of the most rewarding aspects of joining AXA is our comprehensive rewards package. At AXA Ireland, we value our employees, and our rewards package reflects that. You can expect:


• Competitive salary with annual reviews

• Annual company & performance-based bonuses

• Contributory pension scheme (up to 12% employer contributions)

• Life Assurance

• Generous annual leave plus Bank and Company holidays

• AXA employee discounts

• Educational support and numerous learning opportunities.

AXA is committed to supporting the diverse needs of our employees and understands that everyone has unique work and home life responsibilities. We are therefore open to discussing flexible working arrangements if required.

At AXA, we aspire to be one of the most inspiring companies to work for, and to achieve this goal, we need the best talent to join us. We seek candidates with the right skills and values, and our selection process is based on fairness and equality. As a financial services organization, all successful candidates will undergo employment checks to ensure regulatory compliance.

We take pride in our commitment to equal opportunities and welcome applications from all backgrounds.

AXA Ireland dac evaluates applicants based on skills, experience, and qualifications, without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other legally protected status.

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