Staff Bank Admin and Medical Receptionist

1 month ago

Truro, Cornwall, United Kingdom Kernow Health CIC Full time

About Kernow Health CIC

Kernow Health CIC is a Community Interest Company that supports General Practice and delivers Primary Care Services at scale in Cornwall. We are a GP-owned provider organisation, established in May 2011, and deliver a number of NHS contracts across Cornwall, including the Cornwall 111 Integrated Urgent Care Service, School Immunisation Programme, Children's Eating Disorder Service, and Cornwall Training Hub.

We are committed to supporting GP practices across Cornwall and reinvesting any profits made back into the company to benefit our member practices.

Job Summary

We are seeking a Medical Receptionist and Admin Support to join our flexible workforce and support practices in Cornwall. As a member of our Staff Bank, you will have the flexibility to choose the days you want to work and how far you want to travel.

Main Duties

  • Provide first point of contact for patients, providing advice and guidance to ensure queries are dealt with appropriately and patients are directed to the appropriate healthcare professional.
  • Process and prioritise appointment requests from patients by telephone or in person in line with practice protocol.
  • Receive requests for repeat prescriptions and process in accordance with practice protocol.
  • Register new patients or record amendments to patient records as appropriate.
  • File medical records, hospital reports, and letters as appropriate.
  • Provide clerical assistance as required, including word/data processing, filing correspondence, reports, and results promptly, correctly, and in accordance with practice protocol.
  • Open and close the building as appropriate, including alarms, lighting, and building security.
  • Arrange patient transport in line with practice protocol.
  • Clearing consulting rooms and ensuring the reception area is tidy.
  • Book transport for patients and ambulance services as required.
  • Manage internal/external post.
  • Maintain stationery and other stocks in reception and consulting rooms.

Person Specification

Qualifications

  • GCSE maths and English grade C/4 or above.
  • NVQ Business Administration or equivalent experience.

Skills and Abilities

  • Work under pressure.
  • Excellent communication skills, verbal and written.
  • Attention to detail.
  • Ability to work as a team.
  • Ability to prioritise workload.
  • Organisational skills.
  • Ability to maintain confidentiality.

Experience

  • Demonstrable experience of working in an administration role in a busy environment.
  • Previous customer service experience.
  • Microsoft Office applications.

Additional Circumstances

  • A criminal record check satisfactory to the organisation.

What We Offer

  • Induction.
  • Mandatory training.
  • Supervision and appraisal.
  • ID and uniform.
  • Access to training/CPD.

  • Staff Bank Admin and Medical Receptionist

    2 weeks ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About the RoleKernow Health CIC is seeking a skilled and experienced Medical Receptionist and Admin Support to join our Staff Bank. As a key member of our team, you will provide administrative support to our General Practices in Cornwall, ensuring the smooth operation of our services.Key ResponsibilitiesProvide exceptional customer service to patients and...

  • Staff Bank Admin and Medical Receptionist

    4 weeks ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About the RoleKernow Health CIC is seeking a skilled and experienced Medical Receptionist and Admin Staff to join our Staff Bank. As a member of our team, you will provide administrative support to our General Practices in Cornwall, working on a flexible basis to cover short-term absences and provide ad-hoc cover.Key ResponsibilitiesProvide exceptional...

  • Staff Bank Admin and Medical Receptionist

    4 weeks ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About the RoleKernow Health CIC is seeking a skilled and experienced Medical Receptionist and Admin Staff to join our Staff Bank. As a member of our team, you will provide administrative support to our General Practices in Cornwall, working on a flexible basis to cover short-term absences and provide ad-hoc cover.Key ResponsibilitiesProvide exceptional...

  • Staff Bank Admin and Medical Receptionist

    3 weeks ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About the RoleKernow Health CIC is seeking a skilled and experienced Medical Receptionist and Admin Support to join our Staff Bank. As a key member of our team, you will provide administrative support to our General Practices in Cornwall, ensuring the smooth operation of our services.Key ResponsibilitiesProvide exceptional customer service to patients and...

  • Staff Bank Admin and Medical Receptionist

    3 weeks ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About the RoleKernow Health CIC is seeking a skilled and experienced Medical Receptionist and Admin Support to join our Staff Bank. As a key member of our team, you will provide administrative support to our General Practices in Cornwall, ensuring the smooth operation of our services.Key ResponsibilitiesProvide exceptional customer service to patients and...

  • Staff Bank Admin and Medical Receptionist

    3 weeks ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About the RoleKernow Health CIC is seeking a skilled and experienced Medical Receptionist and Admin Support to join our Staff Bank. As a key member of our team, you will provide administrative support to our General Practices in Cornwall, ensuring the smooth operation of our services.Key ResponsibilitiesProvide exceptional customer service to patients and...

  • Staff Bank Admin and Medical Receptionist

    3 weeks ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About the RoleKernow Health CIC is seeking a skilled and experienced Medical Receptionist and Admin Staff to join our Staff Bank. As a member of our team, you will provide administrative support to our General Practices in Cornwall, working on a flexible basis to cover short-term absences and provide ad-hoc cover.Key ResponsibilitiesProvide exceptional...

  • Staff Bank Admin and Medical Receptionist

    1 month ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About the RoleKernow Health CIC is seeking a skilled and experienced Medical Receptionist and Admin Support to join our Staff Bank. As a key member of our team, you will provide administrative support to our General Practices in Cornwall, ensuring the smooth operation of our services.Key ResponsibilitiesProvide exceptional customer service to patients and...

  • Staff Bank Admin and Medical Receptionist

    4 weeks ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About the RoleKernow Health CIC is seeking a skilled and experienced Medical Receptionist and Admin Staff to join our Staff Bank. As a member of our team, you will provide administrative support to our General Practices in Cornwall, working on a flexible basis to cover short-term absences and provide ad-hoc cover.Key ResponsibilitiesProvide exceptional...

  • Staff Bank Admin and Medical Receptionist

    4 weeks ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About the RoleKernow Health CIC is seeking a skilled and experienced Medical Receptionist and Admin Staff to join our Staff Bank. As a member of our team, you will provide administrative support to our General Practices in Cornwall, working on a flexible basis to cover short-term absences and provide ad-hoc cover.Key ResponsibilitiesProvide exceptional...

  • Staff Bank Admin and Medical Receptionist

    3 weeks ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About the RoleKernow Health CIC is seeking a skilled and experienced Medical Receptionist and Admin Support to join our Staff Bank. As a key member of our team, you will provide administrative support to our General Practices in Cornwall, ensuring the smooth operation of our services.Key ResponsibilitiesProvide exceptional customer service to patients and...

  • Staff Bank Admin and Medical Receptionist

    3 weeks ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About the RoleKernow Health CIC is seeking a skilled and experienced Medical Receptionist and Admin Staff to join our Staff Bank. As a member of our team, you will provide administrative support to our General Practices in Cornwall, working on a flexible basis to cover short-term absences and provide ad-hoc cover.Key ResponsibilitiesProvide exceptional...

  • Staff Bank Admin and Medical Receptionist

    1 week ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About the RoleKernow Health CIC is seeking a skilled Medical Receptionist and Admin Support to join our Staff Bank. As a key member of our team, you will provide administrative support to our General Practices in Cornwall, ensuring the smooth operation of our services.Key ResponsibilitiesProvide exceptional customer service to patients, responding to their...

  • Staff Bank Admin and Medical Receptionist

    1 month ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About Kernow Health CICKernow Health CIC is a Community Interest Company that supports General Practice and delivers Primary Care Services at scale in Cornwall. Established in May 2011, we are a GP-owned provider organisation that delivers a number of NHS contracts across Cornwall, including the Cornwall 111 Integrated Urgent Care Service, School...

  • Staff Bank Admin and Medical Receptionist

    4 weeks ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About Kernow Health CICKernow Health CIC is a Community Interest Company that supports General Practice and delivers Primary Care Services at scale in Cornwall. We are a GP-owned provider organisation, established in May 2011, and deliver a number of NHS contracts across Cornwall, including the Cornwall 111 Integrated Urgent Care Service, School Immunisation...

  • Staff Bank Admin and Medical Receptionist

    1 month ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About Kernow Health CICKernow Health CIC is a Community Interest Company that supports General Practice and delivers Primary Care Services at scale in Cornwall. We are a GP-owned provider organisation, established in May 2011, and deliver a number of NHS contracts across Cornwall, including the Cornwall 111 Integrated Urgent Care Service, School Immunisation...

  • Staff Bank Admin and Medical Receptionist

    1 month ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About Kernow Health CICKernow Health CIC is a Community Interest Company that supports General Practice and delivers Primary Care Services at scale in Cornwall. We are a GP-owned provider organisation, established in May 2011, and deliver a number of NHS contracts across Cornwall, including the Cornwall 111 Integrated Urgent Care Service, School Immunisation...

  • Staff Bank Admin and Medical Receptionist

    2 weeks ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About the RoleKernow Health CIC is seeking a skilled Medical Receptionist and Admin Support to join our flexible workforce. As a key member of our team, you will provide short-term, ad-hoc cover to General Practices in Cornwall, supporting them with their administrative needs.Main ResponsibilitiesProvide first point of contact for patients, offering advice...

  • Staff Bank Admin and Medical Receptionist

    1 month ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About Kernow Health CICKernow Health CIC is a Community Interest Company that supports General Practice and delivers Primary Care Services at scale in Cornwall. We are a GP-owned provider organisation, established in May 2011, and deliver a number of NHS contracts across Cornwall, including the Cornwall 111 Integrated Urgent Care Service, School Immunisation...

  • Staff Bank Admin and Medical Receptionist

    4 weeks ago

    Truro, Cornwall, United Kingdom Kernow Health CIC Full time

    About Kernow Health CICKernow Health CIC is a Community Interest Company that supports General Practice and delivers Primary Care Services at scale in Cornwall. We are a GP-owned provider organisation, established in May 2011, and deliver a number of NHS contracts across Cornwall, including the Cornwall 111 Integrated Urgent Care Service, School Immunisation...