Staff Bank Admin and Medical Receptionist

3 weeks ago

Truro, Cornwall, United Kingdom Kernow Health CIC Full time

About the Role

Kernow Health CIC is seeking a skilled and experienced Medical Receptionist and Admin Staff to join our Staff Bank. As a member of our team, you will provide administrative support to our General Practices in Cornwall, working on a flexible basis to cover short-term absences and provide ad-hoc cover.

Key Responsibilities

  • Provide exceptional customer service to patients, responding to queries and directing them to the appropriate healthcare professional.
  • Process and prioritize appointment requests, register new patients, and maintain accurate patient records.
  • Manage administrative tasks, including photocopying, scanning, and faxing documents, as well as maintaining stationery and other stocks.
  • Work collaboratively with the practice team to ensure smooth day-to-day operations.

Requirements

  • GCSE maths and English grade C/4 or above.
  • NVQ Business Administration or equivalent experience.
  • Excellent communication and organizational skills, with the ability to work under pressure.

What We Offer

  • A competitive rate of pay.
  • Opportunities for professional development and training.
  • A supportive and collaborative work environment.

About Kernow Health CIC

Kernow Health CIC is a Community Interest Company that supports General Practice and delivers Primary Care Services at scale in Cornwall. We are a GP-owned provider organization, committed to delivering high-quality care to our patients.

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