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Customer Service Representative

2 months ago

Normanton West Yorkshire, United Kingdom Venatu Recruitment Group Full time

About the Role:

We are seeking a highly skilled Customer Service Advisor to join our team at Venatu Recruitment Group. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries via phone, email, and other communication channels.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Work collaboratively with internal teams to ensure seamless customer service delivery.
  • Stay up-to-date with product knowledge and industry trends to provide informed and accurate advice to customers.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Previous experience in a customer-facing role is highly desirable.

What We Offer:

  • A competitive hourly rate of £12.10.
  • The opportunity to work with a leading recruitment agency and gain valuable industry experience.
  • A supportive and dynamic team environment.