Service Desk Agent

2 months ago


Macclesfield, Cheshire East, United Kingdom beBee Professionals Full time £22,000 - £28,000
Customer Service Advisor

We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Macclesfield, UK.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information about our products and services.
  • Work closely with other departments to ensure customer satisfaction and resolve complex issues.
  • Process customer orders and manage account information with attention to detail.
  • Keep records of customer interactions and follow-up tasks to ensure seamless customer experience.
Requirements:
  • Previous experience in a customer service role, preferably in a similar industry.
  • Excellent communication and problem-solving skills, with the ability to handle high-volume queries.
  • Proficiency in Microsoft Office and CRM systems, with a willingness to learn and adapt to new technologies.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
What We Offer:
  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits to support your well-being.
  • Training and development opportunities to enhance your skills and career progression.
  • A supportive work environment with a clear focus on customer satisfaction.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.



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