Maternity Training and Development Lead Midwife

Job Overview

The role of the Healthcare Assistant (HCA) is to provide high-quality care to patients under the supervision of a Registered Nurse. The HCA will maintain a clean and welcoming environment for patients and relatives, working collaboratively with the Multi-Disciplinary Team (MDT).

Main Duties

1. Provide personalized care to patients in accordance with local and national guidelines.
2. Perform essential nursing care to a high standard, meeting the individual needs of patients.
3. Assist patients with personal hygiene, including hair, teeth, and nail care, and under supervision, assist with oral hygiene for conscious patients.
4. Assist with bathing in bed and in the bathroom, using mechanical aids and bed appliances as required.
5. Assist in the care of pressure areas and incontinent patients.
6. Complete Core Skills Training, the Care Certificate, and Healthcare Assistant Induction.
7. Demonstrate compassion by recognizing and responding to individual needs in a warm, thoughtful, and sensitive manner.
8. Support the delivery of high-quality end-of-life care, including care of the deceased and bereaved relatives.
9. Maintain patient privacy, dignity, and respect at all times.
10. Proactively engage with patients, relatives, and carers to seek their views and gain cooperation and agreement.
11. Report or escalate concerns about any patient's condition immediately to a Registered Nurse.
12. Identify and report any patient needs not included in the care plan.

Working for Our Organisation

Our organization is committed to delivering high-quality care to our patients. We value our staff and strive to create a positive and supportive work environment.

Detailed Job Description and Main Responsibilities

1. Provide personalized care to patients in accordance with local and national guidelines.
2. Perform essential nursing care to a high standard, meeting the individual needs of patients.
3. Assist patients with personal hygiene, including hair, teeth, and nail care, and under supervision, assist with oral hygiene for conscious patients.
4. Assist with bathing in bed and in the bathroom, using mechanical aids and bed appliances as required.
5. Assist in the care of pressure areas and incontinent patients.
6. Complete Core Skills Training, the Care Certificate, and Healthcare Assistant Induction.
7. Demonstrate compassion by recognizing and responding to individual needs in a warm, thoughtful, and sensitive manner.
8. Support the delivery of high-quality end-of-life care, including care of the deceased and bereaved relatives.
9. Maintain patient privacy, dignity, and respect at all times.
10. Proactively engage with patients, relatives, and carers to seek their views and gain cooperation and agreement.
11. Report or escalate concerns about any patient's condition immediately to a Registered Nurse.
12. Identify and report any patient needs not included in the care plan.
13. Correctly use, maintain, and clean pressure-relieving devices.
14. Provide patients with appropriate activities and stimulation to promote well-being and recovery, particularly when providing enhanced care supervision.
15. Present a positive image of self, team, and organization.
16. Introduce self to patients at the start of each shift.
17. Welcome visitors in a manner that promotes a positive image of self and team.
18. Ensure compliance with Trust Uniform Policy.
19. Take samples from patients for testing or dispatching after appropriate training and competency assessments.
20. Ensure that any samples taken are dispatched as per Trust procedures.
21. Ensure that samples obtained are stored correctly while awaiting collection and take/send samples to pathology as directed.
22. Complete all documentation correctly.
23. Assist patients to meet nutritional and hydration needs in line with their individual care plan.
24. Ensure timely completion of menu cards and provide assistance to patients as required.
25. Prepare patients for mealtimes in a timely manner where required.
26. Assist patients with eating and drinking, providing adaptive aids as required.
27. Prepare and administer beverages for patients in a timely manner.
28. Weigh patients accurately as directed and record results.
29. Food/fluid charts are fully completed in a timely manner to Trust standards.
30. Assist to maintain patient safety, conforming to health, safety, and security legislation, policies, procedures, and guidelines.
31. Uphold uniform policy at all times.
32. Ensure nurse call systems are answered in a timely manner.
33. Demonstrate the correct use of cot slides, blue trays, and wet floor signs.
34. Be compliant with moving and handling update training.
35. Report all accidents, incidents, near misses, faulty equipment, environmental issues immediately as per Trust Policy.
36. Assist in maintaining standards of care to improve the patient experience and outcome.
37. Ensure patients are safe, comfortable, and their care needs are met.
38. Take an active part in ward handovers.
39. Participate in audit and evaluation programs as requested.
40. Makes constructive suggestions to improve services.
41. Challenge or report poor standards of care or inappropriate behavior and escalate concerns about patient safety and well-being.
42. Use surveys to gain patient feedback about their experience of care.
43. Undertake intentional rounding and documentation as requested to meet ward standards.
44. In the absence of ward clerks, participate in filing of notes, collection/delivery of notes from and to other departments, admit onto PAS system, and update EPTS if requested.
45. Promote equality in care and practice by recognizing, respecting, and meeting the needs and choices of individuals.
46. Treat everyone with dignity and respect.
47. Offer choice to meet individual patient needs.
48. Act in accordance with current legislation, policies, and procedures and good practice relating to equality and diversity.
49. Address/report behavior that undermines equality and diversity.
50. Contribute to maintaining a safe, clean, and productive care environment, compliant with standards for hygiene and cleanliness.
51. Unpack linens and store to maintain stock levels in a timely manner.
52. Ensure that ward and utility areas are kept clean and tidy.
53. Make beds and change them in a timely manner to keep patients clean and comfortable and bed areas correctly prepared for new admissions and complete bedside checklist.
54. Carry out basic administration tasks in the absence of the ward clerk, e.g., filing, ordering, checking stock levels, printing patient wristbands.
55. Keep ward equipment cleaned and labeled, completing ward cleaning checklists, e.g., commodes, baths, and lockers.
56. Help patients with the care of their personal belongings.
57. Report faulty equipment for repair promptly.
58. Order and cancel pressure-relieving equipment as directed.
59. Complete mattress audits, checking mattresses are fit for purpose.
60. Dispose of clinical waste and used linen as per Trust Policy.
61. Ensure that telephones are answered stating name, role, and department within 6 rings where possible.
62. Report outcomes of care activities in a timely manner, with documentation complete and accurate.
63. Transfer patients to other wards, clinics, departments, or hospitals and undertake chaperon and escort duties in adherence with the Trust's Transfer Policy.

Communication

• Communicate all relevant information to Registered Nurses in a professional and timely manner.
• Report outcomes of care activities in a timely manner.
• Ensure all documentation meets Trust standards.
• Proactively engage with patients, relatives, carers to seek their views and gain cooperation and agreement.
• Documentation is complete and in order.
• Introduce self to patients at the start of each shift.
• Welcome visitors in a manner that promotes a positive image of self and team.
• Use surveys to gain patient feedback about their experience of care.

Training and Development

1. Maintain and develop own competence.
2. Actively participate in the appraisal process.
3. Have a current appraisal and Personal Development Plan.
4. Undertake identified learning and development opportunities, as per Care Certificate and as agreed with manager.
5. Mandatory training as outlined by the Trust is up to date.
6. Meet National HCA Code of Conduct (DH 2013).
7. Ensure all learning and competencies are completed for use of any equipment used within your role.
8. Once airway competent and training completed and standards are maintained, then progression to Band 3.

Organisational Responsibilities

1. Actively try to resolve issues and complaints at local level and then report the outcome to line manager.
2. Give clear and concise advice to people on the procedures in place, e.g., PALS, complaints.
3. Resolve potential conflicts as per conflict resolution guidance and the promotion of zero tolerance.
4. Report incidents of violence or aggression immediately in order to seek help and support.

Professional Responsibilities

1. Participate in the rehabilitation of patients in hospital.
2. Participate in the safe transfer of patients.
3. Support and encourage patients to be active participants in their care and recovery plans, e.g., promoting independence with dressing, undressing, taking to the toilet, and using commodes.
4. Transfer patients to other wards, clinics, departments, or hospitals and undertake chaperon and escort duties in adherence with the Trust's Transfer Policy.

Procedures Which Must Not Be Undertaken by a Healthcare Assistant

1. Changing intra-venous infusions.
2. Giving medical information to patients or relatives.
3. Gastric tube feeding.
4. Responsibility for the care of an unconscious patient.
5. Giving medicine or drugs – orally, by injection, inhalation, or rectal administration.
6. Aseptic techniques.
7. Assessment of nursing needs, planning of care, and evaluation of nursing care.

Employment Acts and Codes of Practice

All employees are required to comply with employment legislation and codes of good practice.

We are an Equal Opportunities employer and will do all we can to make sure that job applicants and employees do not receive less favourable treatment because of their age, sex, marital status, faith, race, disability, or sexual orientation, or for any other reason that is not justified.

In accordance with the Health and Safety at Work Act 1974, and other supplementary legislation, all employees are required to follow Trust Health and Safety policies and safe working procedures, take reasonable care to avoid injury during the course of their work, and co-operate with the Trust and others in meeting statutory requirements.

Person SpecificationEssentialEssential Criteria

• Previous experience.

Desirable Criteria

• Airway management.

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