Housing Support Professional

2 weeks ago


Grimsby, North East Lincolnshire, United Kingdom Longhurst Group Full time

About the Role

We are seeking a dedicated and compassionate Housing Support Worker to join our team at Longhurst Group. As a Housing Support Worker, you will play a vital role in delivering excellent support services to our customers, promoting their wellbeing and independence.

Key Responsibilities

  • Deliver individualized support to customers, taking into account their unique needs and circumstances.
  • Provide practical and emotional support to customers with complex needs, focusing on their strengths and promoting person-centered care.
  • Manage incidents of anti-social behavior in accordance with our policies and procedures, offering advice and support to maintain tenancies.
  • Effectively record information on our IT systems, ensuring accurate and up-to-date records.

Requirements

  • A strong background in a similar role, supporting individuals with complex needs.
  • Excellent communication and listening skills, with the ability to provide advice and guidance to customers.
  • A supportive and caring nature, with a strong commitment to promoting the wellbeing and independence of our customers.
  • A full driver's license and access to a vehicle, to enable travel to customers across North East Lincs.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing professional development opportunities, to support your career growth and development.
  • A supportive and inclusive working environment, valuing your contributions and well-being.
  • Access to a range of discounts and benefits, including health care cash plans and employee assistance programs.

About Longhurst Group

Longhurst Group is a leading housing organization, committed to enhancing communities and improving the lives of our customers. We are dedicated to providing quality, safe, and affordable housing, and our team at North East Lincs HRS are critical to ensuring our customers receive the support they need to live fulfilled and independent lives.



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