Support Professional

2 months ago


Grimsby, North East Lincolnshire, United Kingdom Navigo Health and Social Care CIC Full time

About Navigo Health and Social Care CIC

Navigo Health and Social Care CIC is a leading provider of mental health services in North East Lincolnshire. We are committed to delivering high-quality care that meets the unique needs of our service users.

Job Summary

We are seeking a highly motivated and compassionate Support Professional to join our team. As a Support Professional, you will play a vital role in supporting our service users with all aspects of their care, including activities and personal care.

Main Responsibilities

  • Assist in the assessment, planning, and implementation of mental health care to meet the needs of the individual.
  • Participate in the development of high-quality care, ensuring the needs of the older person are met.
  • Participate in occupational and diversional activities.
  • Assist with the physical needs of clients, helping with dressing, washing, toileting, and other personal needs where necessary.
  • Provide helpful advice and encouragement to patients who wish to perform such tasks for themselves.
  • Support patients to return to live in the community, where appropriate, by listening to and conversing with clients, helping them to maintain contact with family, friends, and community, and assisting with recreation.
  • Observe patients' general condition and report any changes to the appropriate health professional.
  • Be aware of their responsibilities under the Health & Safety at Work Act and work in such a way as to encourage an atmosphere conducive to healthy working conditions.
  • Be aware of and comply with all relevant policies and procedures laid down by Navigo Health and Social Care CIC.
  • Work flexibly, participating in a 24-hour rota.
  • Attend and participate in ward/department meetings as required.
  • Be aware of the need for complete confidentiality.
  • Participate in supervision and PDR processes as per local policy.
  • Participate in mandatory and other training as required.

Person Specification

  • Has a basic understanding of the Mental Health Act 1983, Mental Capacity Act 2005, and DoLs. Is open to development of their knowledge in the needs of mental health patients.
  • Basic written communication skills to enable completion of records, etc.
  • Demonstrates a good understanding of mental health.
  • NVQ level II or a willingness to undertake this or a certificate in Mental Health.

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