Ophthalmology Directorate Coordinator
1 month ago
About the Role
We are seeking a highly organized and detail-oriented individual to join our team as an Assistant Patient Pathway Coordinator. This role requires a strong understanding of patient pathways and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Ensure accurate and comprehensive patient records and clinical details are added onto the Electronic Patient Record (EPR) in a timely manner.
- Log and book appointments on EPR and assist the Patient Pathway Coordinators to ensure all referrals are clinically triaged within 48 hours of receipt.
- Proactively monitor outpatient clinics and highlight over or under booking of clinics to the Patient Pathway Coordinators.
- Ensure that patients on the Electronic Referral System (ERS) are given appointment dates in accordance with clinical priority and length of wait.
- Assist the Patient Pathway Coordinators with managing and maintaining the appointments for booking list on ERS.
- Ensure that the appropriate action is taken following both patient and hospital cancellations, maximizing the utilization of elective outpatient capacity and keeping patients informed.
- Ensure that the patients' 18-week RTT pathway is correct on EPR before undertaking any changes to the patient pathway.
Person Specification
Essential
- GCSE or equivalent in English and Maths, grades A-C.
- Good knowledge of patient pathways.
- Maintains high standards and quality of work.
Desirable
- Willingness to develop computer technology skills.
About Us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, providing a wide range of general and specialist clinical services. We are committed to delivering compassionate excellence and putting patients at the heart of everything we do.
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